Sales Development Representative – Real Estate

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Serve as the primary professional point of contact for all incoming calls and digital inquiries.

• Oversee and respond to listing inquiries from platforms such as Rightmove, Zoopla, OnTheMarket, and SpareRoom.

• Effectively qualify prospects to assess their needs and urgency prior to scheduling viewings, valuations, or consultations.

• Manage the team's Google Calendar, ensuring all appointments are accurately scheduled.

• Maintain an organized CRM, categorizing leads into Hot, Warm, and Cold segments.

• Proactively follow up with unconverted leads and re-engage dormant contacts within the database.

• Assist with email and SMS nurturing campaigns to keep our brand prominent among property investors and professionals.

• Monitor and report on pipeline performance, ensuring no inquiries are missed.

⛳️ Requirements

• Demonstrated experience in lead qualification and appointment setting.

• Prior experience in the real estate or property sector.

• Excellent English communication skills, exhibiting a professional and confident phone demeanor.

• High level of proficiency in CRM management and data entry.

• Advanced knowledge of Google Workspace (Calendar, Drive, Docs) and Microsoft Office.

• Strong organizational abilities with the capacity to independently manage high volumes of inquiries.

• A proactive follow-up approach and meticulous attention to detail.

• Knowledge of the Manchester property market.

• Experience in managing multi-channel lead generation, including phone, email, and property portals.

• Background in customer service or front-desk support in a fast-paced environment.

🏝️ Benefits

• Fully remote position.

• Performance-oriented culture with defined KPIs and opportunities for advancement.