Sales Development Representative – MedSpa

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct research to pinpoint established, multi-provider medspas that align with Phorest’s ideal customer profile.

• Develop and maintain a prospect pipeline via phone, email, LinkedIn, and various other channels.

• Initiate discussions with medspa owners, operators, and practice leaders.

• Assess opportunities and coordinate high-quality meetings for Account Executives.

• Facilitate a seamless transition from initial outreach to sales discussions.

• Create and implement tailored outreach strategies for key accounts and regions.

• Collaborate with Marketing on focused campaigns, ABM initiatives, gifting programs, and events.

• Follow up with prospects from conferences, webinars, and partner activities.

• Experiment with messaging, outreach methods, and channels to enhance conversion rates.

• Utilize Salesforce, Outreach, and LinkedIn Sales Navigator to organize prospecting efforts, manage leads, and monitor progress.

• Represent Phorest at conferences, trade shows, partner events, and industry gatherings throughout North America.

• Cultivate relationships with medspa owners, operators, and industry partners in person.

• Assist in event preparation, on-site engagement, lead generation, and post-event follow-up.

• Provide insights on lead quality, customer feedback, and campaign performance to Sales and Marketing teams.

• Collaborate with Partnerships on partner-sourced leads and warm introductions.

• Develop product knowledge and communicate how Phorest supports medspa business success.

• Take ownership of prospecting activities and strive to meet monthly and quarterly meeting and opportunity targets.

• Maintain accurate CRM records while tracking outreach, response rates, scheduled meetings, and qualified opportunities.

• Continuously enhance prospecting methods, relationships, and pipeline expansion.

⛳️ Requirements

• Proven experience in sales development, prospecting, lead generation, or a similar customer-facing role showcasing communication and relationship-building abilities.

• Confidence in engaging potential customers through phone, email, and social media channels.

• Quick adaptability to new products, technologies, and industries.

• Proactive, self-motivated mindset with the ability to work independently.

• Resilience and determination in overcoming challenges.

• Strong organizational skills to effectively manage prospects, priorities, and follow-up tasks.

• Willingness to test outreach strategies and utilize feedback and data to drive improvements.

• Familiarity with CRM or sales engagement tools such as Salesforce, Outreach, LinkedIn Sales Navigator, or similar platforms.

• Exceptional written and verbal communication skills.

• Collaborative mindset to work alongside Sales, Marketing, and Partnerships teams.

• Willingness and capability to travel across North America.

• Experience in SaaS, B2B technology sales, or within startup or high-growth environments (preferred).

• Knowledge of the medspa, medical aesthetics, skincare, beauty, or wellness industries (preferred).

• Experience engaging with small and medium-sized business owners or multi-location operators (preferred).

• Familiarity with Account-Based Marketing, personalized outbound campaigns, or event-driven lead generation (preferred).

• Experience with AI-powered sales tools or automation (preferred).

🏝️ Benefits

• Comprehensive employer-covered Medical, Dental, Life, AD&D, Short Term Disability, an EAP, and wellness perks.

• Optional 401(k) plan.

• Optional enhanced insurance options.

• Access to in-house Learning and Development/Business coaching.

• Online learning resources including LinkedIn Learning.

• Regular social events.

• Employee Resource Groups with opportunities to join or lead a club, society, or group.