Sales Development Representative – Intake Pod

This is a fully remote position, open to applicants in Macedonia, +7 more countries.

📋 Description

• Execute outbound calling initiatives using the Koncert power dialer across 3–4 pilot client projects concurrently.

• Manage live objections and guide discussions towards securing appointments.

• Monitor connect rates and call-to-meeting conversions, escalating any performance concerns to the Account Strategist.

• Take responsibility for every response from automated email campaigns via Reply.io / Inbox AI, as well as LinkedIn campaigns utilizing Expandi.

• Ensure responses within 4–8 working hours, address written objections, and nurture prospects until meetings are confirmed.

• Arrange appointments and disseminate meeting information through Slack.

• Track connect rates, reply rates, and conversion rates across various projects.

• Offer structured feedback to the Research, Content, and Email Deliverability teams.

• Uphold CRM hygiene within HubSpot.

• Provide weekly summaries to the Account Strategist.

⛳️ Requirements

• Over 2 years of outbound SDR experience with a solid foundation in cold calling.

• Proficient in English, both written and spoken.

• Comfortable operating across US and European time zones.

• Metrics-oriented; capable of tracking dials, connect rates, and conversion statistics to enhance performance.

• Strong skills in objection handling and a proven history of securing next steps.

• Able to work with brand-new accounts that have no prior history.

• Capable of managing multiple pilot-stage client projects simultaneously without compromising quality or speed.

• Consistent CRM hygiene and disciplined follow-up on all open communications.

• Self-motivated and proactive in approach.

🏝️ Benefits

• Competitive salary.

• Fully remote work environment.

• Flexible working hours.

• Regular feedback sessions and one-on-ones.

• Opportunities for internal mobility.

• Knowledge-sharing initiatives.

• Access to an internal wiki and a library of the latest business literature.

• Mental health seminars and well-being support.

• 20 paid vacation days.

• Parental leave.

• Full coverage for sick days.

• Unlimited time off for unforeseen circumstances.

• U.S. holidays coordinated with global teams.

• Online team-building activities.

• All-hands meetings.