Manager, Sales Development

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and expand a sales development team dedicated to acquiring new enterprise clients.

• Oversee the complete sales development operations from start to finish.

• Recruit, onboard, train, and supervise Sales Development Representatives.

• Inspire SDRs through coaching and incentive programs.

• Create and uphold performance metrics and dashboards.

• Recognize automation opportunities and implement agent-powered workflows for prospect research and tailored outreach.

• Guide the team in utilizing AI-driven workflows.

• Collaborate with Enterprise Sales, Client Partners, marketing, lead generation, and cross-functional teams.

• Enhance lead generation and pipeline creation processes.

• Maintain consistent communication with team members via Slack.

• Oversee the prospecting, education, qualification, and development of sales-ready leads.

• Assist with outbound cold-calling efforts into targeted accounts.

• Engage with prospects through phone and email to convey Toptal’s vision and spark interest.

• Relay opportunities to sales representatives and suggest follow-up actions.

• Assign, delegate, oversee, and monitor tasks effectively.

• Mentor and coach team members, provide constructive feedback, conduct performance reviews, and implement performance improvement strategies.

• Conduct regular one-on-one meetings and participate in client calls for coaching purposes.

• Contribute to the leadership teams for SDR and Enterprise Sales.

• Propel the achievement of monthly and quarterly KPIs and revenue-generating leads.

• Streamline the sales development process and scale the SDR function.

• Collaborate on strategic initiatives and assist with onboarding and promoting SDR team members.

• Identify incremental improvements, recruit and promote SDRs, and contribute to the growth of the SDR team.

⛳️ Requirements

• A Bachelor’s degree is mandatory.

• At least 6 years of experience as a Sales Development Representative or in an outbound sales capacity.

• A minimum of 2 years in a leadership role.

• Proficient with Salesloft, Salesforce, LinkedIn Sales Navigator, and contemporary lead-generation tools.

• Practical experience in designing, building, and deploying AI agents for outbound sales initiatives.

• Familiarity with automated prospect research, customized outreach messages, sequences, or lead qualification.

• A creative, process-driven approach combined with relationship-building and effective communication skills.

• Metrics-driven mindset with the ability to track progress and establish and achieve goals.

• Proficient in crafting compelling prospecting emails and subject lines for technical and/or senior-level audiences.

• Exceptional written and verbal communication skills.

• Capable of thriving in a fast-paced, rapidly evolving company while managing diverse challenges, deadlines, and contacts.

• Must have authorization to work in the US at the time of hire.

• Resumes and all communications must be submitted in English.

• Must be able to participate in scheduled virtual team meetings on camera.

• Ability to work autonomously with minimal supervision.

• Proficient in using required digital collaboration tools.

• Ability to prioritize and self-manage workflows and deadlines effectively.

• Must be an exemplary individual contributor.

🏝️ Benefits

• Eligibility for discretionary bonuses.

• 401(k) retirement plan.

• Medical, dental, and vision health insurance options.

• Basic life insurance coverage.

• Short-term and long-term disability coverage.

• Flexible spending, dependent care, and health savings accounts.

• Access to telehealth virtual doctor services.

• Employee assistance program.

• Flexible paid time off.

• Fully remote work arrangement.

• Participation in virtual team meetings and use of digital collaboration tools.