Sales Development Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Lead and expand a top-tier sales development team.

• Oversee comprehensive sales development operations aimed at securing new enterprise clients.

• Direct Sales Development Representatives while collaborating with marketing and lead-generation teams on objectives, strategies, and tactics.

• Recruit, onboard, train, inspire, mentor, and manage SDRs.

• Create and sustain performance metrics and dashboards.

• Identify opportunities for automation and implement agent-driven workflows for prospect research and tailored outreach.

• Guide the team in adopting AI-driven workflows.

• Collaborate with Enterprise Sales and Client Partner teams to enhance lead generation and pipeline development.

• Maintain ongoing communication with team members via Slack.

• Supervise prospecting, lead qualification, outbound cold-calling, and opportunity advancement.

• Engage with prospects through phone and email to articulate Toptal’s vision and stimulate interest.

• Distribute opportunities to sales representatives and suggest follow-up measures.

• Assign, delegate, supervise, and track work.

• Conduct feedback sessions, performance evaluations, and performance enhancement plans.

• Lead regular one-on-one meetings and participate in client calls to coach SDRs.

• Contribute to leadership initiatives for SDR and Enterprise Sales.

• Refine the sales development process, build the team, and implement strategic initiatives.

• Generate revenue-generating leads and enhance a high-performing SDR function.

⛳️ Requirements

• A Bachelor’s degree is mandatory.

• At least 6 years of experience as a Sales Development Representative or in an outbound sales capacity.

• A minimum of 2 years of leadership experience is required.

• Proficiency with Salesloft, Salesforce, LinkedIn Sales Navigator, and contemporary lead-generation tools.

• Practical experience in designing, building, and deploying AI agents for outbound sales efforts.

• Familiarity with automated prospect research, personalized outreach messages, sequences, or lead qualification.

• A creative and process-focused mindset.

• Strong relationship-building skills and proficiency in crafting effective communications.

• A metrics-driven approach with the ability to track progress and establish and achieve goals.

• Talent for composing engaging prospecting emails and subject lines aimed at technical and/or senior audiences.

• Exceptional written and verbal communication abilities.

• Capability to thrive in a fast-paced, rapidly evolving company while managing diverse challenges, deadlines, and contacts.

• Must be a top-tier individual contributor.

• Resumes and communications must be submitted in English.

• No visa sponsorship or assistance is available.

🏝️ Benefits

• Flexibility to work remotely.

• Access to coaching and incentives.

• Fully remote workforce environment.