Sales Development Representative – Inbound

This is a fully remote position, open to applicants in Germany.

📋 Description

• Respond promptly to incoming leads and establish contact with prospects via phone.

• Engage in qualified initial discussions to comprehend the workflows and challenges faced by trade businesses.

• Assess leads, identify their needs and decision-makers, and arrange web demonstrations for Account Executives.

• Prioritize leads and retain an overview of the pipeline, even when managing high volumes.

• Record activities and leads in Salesforce.

• Utilize automation and AI-driven processes to enhance efficiency and organization.

• Collaborate closely with Account Executives, Marketing, and Sales Enablement teams.

• Offer feedback regarding lead quality and marketing campaigns.

⛳️ Requirements

• Initial experience in sales, customer-facing roles, or customer service is preferred.

• Strong motivation, excellent communication skills, and a desire for personal development.

• Comfortable interacting with individuals, possessing active listening skills and the ability to ask insightful questions.

• Ability to maintain a fast-paced, goal-oriented, and structured approach, even when dealing with high inquiry volumes.

• Openness to actively utilize modern sales tools, automation, and AI technologies.

• Team-oriented mindset with a readiness to share insights, successes, and best practices.

• Proficient in German (at least C1 level).

• Good command of English (at least B1 level).

🏝️ Benefits

• Flexible working hours and the option for location-independent remote work.

• Germany Ticket subsidized by €29.

• 30 days of vacation (including December 24 and 31).

• Additional leave for special occasions, such as weddings, moving, and childbirth.

• One Volunteering Day for participation in a social project.

• JobRad bicycle leasing available.

• Sports benefits offered through Hansefit or EGYM Wellpass.

• Access to Bloom, our mental health partner.

• Additional company-funded health insurance through Allianz.

• Monthly professional shoulder and neck massages at the Hanover office.

• Annual professional development budget of €800 for courses, books, or coaching.

• Regular feedback and development discussions.

• Clear HERO career advancement path.

• Summer and holiday parties.

• Regular team-building events.

• Annual co-workations with the HERO team across the EU.