Sales Development Representative – E-commerce Marketing

This is a fully remote position, open to applicants in Serbia.

📋 Description

• Act as a representative of Hustler Marketing to prospective clients and actively generate new business through proactive outreach.

• Develop and manage a self-sourced outbound pipeline utilizing cold emails, LinkedIn, cold calls, and various other channels.

• Conduct discovery and sales calls via Zoom and Google Meet, guiding prospects through to closure.

• Market and sell Hustler Marketing’s digital agency services, focusing primarily on DTC brands.

• Research and evaluate potential clients in line with the ideal client profile.

• Identify new business prospects in targeted DTC and adjacent markets.

• Oversee and maintain the CRM, ensuring accurate record-keeping and progress updates.

• Leverage AI tools and automation for outbound efforts, research, personalization, and follow-up actions.

• Refine sales processes, experiment with new strategies, and assess outcomes.

• Implement follow-up calls and nurture leads through established sequences.

• Collaborate with the Vice President and Managing Director to secure clients and enhance sales methodologies.

• Upsell existing clients from one-off services to retainers or recurring offerings.

• Provide weekly reports on sales activities and outcomes.

• Assist in onboarding new clients alongside Account Managers, Strategists, and Department Heads.

• Manage customer relationships and engage in closing strategic opportunities.

• Advise Sales Team members on prospect communications and qualifying leads.

• Conduct research and training in sales, including investigations into new AI capabilities.

• Contribute to the development and achievement of quarterly and annual sales targets.

• Offer insights based on sales metrics, market research, forecasts, competitive analysis, and consumer trends.

• Directly report to the Vice President and Managing Director.

⛳️ Requirements

• Minimum of 3 years of experience in a sales role within a fast-paced and dynamic business setting.

• Preference for candidates with experience selling in a digital agency environment, particularly to DTC brands.

• Strong background in outbound sales with a proven ability to establish and manage a self-sourced pipeline.

• Proficient in cold emailing, cold calling, LinkedIn engagement, conducting discovery and sales calls, negotiation, audits, and proposals.

• Familiarity with contemporary outbound sales practices.

• Practical knowledge of AI solutions for outbound processes and the use of outbound tools.

• Comfortable using Slack, Hubstaff, Asana, Google Workspace Suite, CRM software, and various sales/outbound tools.

• Experience with Salesforce, ZOHO, HubSpot, or another sales CRM.

• Excellent skills in presentation, communication, negotiation, interpersonal relations, time management, and organization.

• Availability and responsiveness required from Mondays to Fridays between 3–6 PM BCN time.

• Commitment to work consistently for 30–35 hours per week / 140 hours per month.

• Reliable internet connection and a laptop or PC; capability to participate in virtual video meetings.

• Fluent in English, both spoken and written.

• Must be comfortable with phone and video sales, coaching, structured approaches, and KPI accountability.

• A degree in Business Administration, Marketing, or another related field is highly advantageous.

• Ability to work independently and effectively manage your own time.

• Proven track record in sales-related achievements.

🏝️ Benefits

• Performance-based bonus structure linked to results.

• Assured career growth opportunities within the company contingent on performance.

• The initial two months serve as a trial-and-adaptation period, compensated at the full rate.

• Scheduled performance reviews every 9–12 months, with the first review occurring after 3–6 months.