Sales Development Representative – E-commerce Marketing Agency

This is a fully remote position, open to applicants in Macedonia.

📋 Description

• Serve as the face of Hustler Marketing to prospective clients and generate new business through proactive outreach.

• Develop and maintain a self-sourced outbound pipeline utilizing cold emails, LinkedIn, cold calls, and various communication methods.

• Conduct discovery and sales calls via Zoom and Google Meet from initial conversation through to closing the deal.

• Promote Hustler Marketing’s digital agency services primarily to DTC brands.

• Research and assess prospects to align with the ideal-client profile.

• Discover new business opportunities within targeted DTC and related markets.

• Oversee the CRM platform, ensuring records are clean, accurate, and up-to-date.

• Provide weekly reports on sales progress, activities, and outcomes to the Vice President and Managing Director.

• Leverage AI tools and automation for outbound efforts, research, personalization, and follow-up.

• Enhance sales processes, experiment with new strategies, and evaluate results.

• Conduct follow-up calls and lead-nurturing sequences.

• Collaborate with leadership and internal teams to acquire and onboard new clients.

• Upsell existing clients from one-off services to retainers or recurring services.

• Maintain key customer relationships and assist in closing strategic opportunities.

• Provide guidance to Sales Team members on prospect interactions and qualified leads.

• Engage in sales research and training, including investigations into new AI capabilities.

• Contribute to the development and achievement of quarterly and annual sales targets.

• Offer insights based on sales metrics, market research, forecasts, competitive analysis, and consumer trends.

⛳️ Requirements

• Minimum of 3 years of experience in a sales role within a fast-paced and dynamic business environment.

• Preferably experienced in selling within a digital agency context, particularly to DTC brands.

• Primarily outbound background with a proven track record of building and managing an independent pipeline.

• Familiarity with cold email, cold calling, LinkedIn outreach, discovery and sales calls, negotiations, audits, and proposals.

• Capability to optimize and enhance sales processes.

• Up-to-date knowledge of contemporary outbound practices.

• Practical experience with AI solutions and outbound tools.

• Competence in using Slack, Hubstaff, Asana, Google Workspace Suite, and various sales/outbound tools.

• Proficient in CRM software such as Salesforce, ZOHO, HubSpot, or other sales CRMs.

• Excellent presentation, communication, negotiation, interpersonal, time-management, and organizational skills.

• Ability to work independently and manage personal time effectively.

• Must be available and responsive Monday through Friday between 3–6 PM BCN time.

• Expected to consistently work 30–35 hours per week, or 140 hours a month.

• Reliable internet connection and a laptop or PC capable of participating in virtual video conferences.

• Fluent in English, with outstanding verbal and written communication skills.

• Willingness to accept feedback and constructive criticism.

• A degree in Business Administration, Marketing, or a related field is a strong advantage.

• Must be comfortable with phone and video sales, coaching, structured processes, and accountability for KPIs.

🏝️ Benefits

• Performance bonuses based on results.

• Guaranteed career advancement opportunities within the company upon achieving results.

• Full salary paid during the first two months of the trial-and-adaptation period.

• Regular performance evaluations every 9–12 months, with the first review occurring after 3–6 months.

• Reevaluation of role and workload after 6–12 months.