Sales Development Representative – E-commerce

This is a fully remote position, open to applicants in Czechia.

📋 Description

• Serve as the representative of Hustler Marketing to potential clients, actively seeking new business opportunities through proactive outreach.

• Develop and manage a self-generated sales pipeline utilizing cold emails, LinkedIn, cold calls, and additional channels.

• Conduct discovery and sales meetings via Zoom or Google Meet, guiding prospects from initial conversation to closure.

• Market and sell Hustler Marketing’s digital agency services primarily to direct-to-consumer (DTC) brands.

• Conduct research and qualify prospects in alignment with the ideal-client profile.

• Identify new business opportunities within targeted DTC and related segments.

• Oversee and maintain the CRM system, ensuring records are accurate and current.

• Provide weekly updates on sales progress, activities, and outcomes to the Vice President and Managing Director.

• Leverage AI tools and automation for outreach, research, personalization, and follow-ups.

• Enhance sales processes, test new strategies, and evaluate results.

• Execute follow-up calls and lead-nurturing sequences.

• Collaborate with the Vice President and Managing Director to acquire new clients and refine sales methodologies.

• Upsell existing clients from one-off services to retainers or recurring service agreements.

• Support the onboarding process for new clients alongside Account Managers, Strategists, and Department Heads.

• Manage key client relationships and engage in closing strategic business opportunities.

• Provide guidance to Sales Team members on prospect interactions and qualified leads.

• Conduct sales research and training, especially focusing on new AI capabilities.

• Assist in developing and achieving quarterly and annual sales targets.

• Analyze sales metrics, market research, forecasts, competitive landscape, and consumer trends to enhance sales strategies.

• Take on additional relevant tasks as assigned by the Vice President and Managing Director.

⛳️ Requirements

• Minimum of 3 years' experience in a sales role within a fast-paced and dynamic business environment.

• Preference for candidates with a background in selling within a digital agency, particularly to DTC brands.

• Primarily outbound sales experience with a proven capability to build and manage an independent pipeline.

• Proficient in cold emailing, cold calling, LinkedIn networking, conducting discovery and sales calls, negotiation, audit preparation, and proposal development.

• Ability to analyze, question, optimize, and enhance sales processes.

• Current knowledge of modern outbound sales practices.

• Familiarity with outbound tools and practical understanding of AI solutions for outbound strategies.

• Must be comfortable with phone and video sales, coaching, structured approaches, and KPI accountability.

• Strong grasp of sales performance metrics.

• Experience with CRM platforms such as Salesforce, ZOHO, HubSpot, or similar sales CRMs.

• Proficient in Google Workspace Suite.

• Exceptional presentation skills and capability to conduct engaging discovery and sales meetings.

• Strong organizational and time-management abilities.

• Excellent communication, negotiation, and interpersonal skills.

• Proven success in a sales-related role.

• A degree in Business Administration, Marketing, or a related field is a significant advantage.

• Familiarity with autonomous work and effective personal time management.

• Availability and responsiveness from Monday to Friday between 3–6 PM BCN time.

• Consistent commitment of 30–35 hours per week, or 140 hours monthly.

• A stable internet connection and access to a laptop or PC; capable of attending virtual video conferences.

• Fluent in English, with strong verbal and written communication skills.

• Open to receiving feedback and constructive criticism.

• Ability to work remotely.

• Familiarity with Slack, Hubstaff, Asana, Google Workspace Suite, and sales/outbound tools.

🏝️ Benefits

• Performance-based bonus contingent on results achieved.

• Guaranteed career growth opportunities within the company, contingent on performance.

• Full pay during the trial and adaptation period for the first two months.

• Regular performance evaluations every 9–12 months, with the initial review occurring after 3–6 months.

• Role and workload reassessment after 6–12 months.