Sales Development Representative – DACH

This is a fully remote position, open to applicants in Germany, +2 more countries.

📋 Description

• Generate a qualified pipeline for Omilia's DACH enterprise sales team through outbound prospecting and the qualification of inbound leads.

• Identify, engage, and qualify senior decision-makers within targeted enterprise accounts.

• Transform prospect interest into discovery meetings for Account Executives.

• Manage top-of-funnel pipeline generation for designated DACH territories, achieving monthly and quarterly objectives.

• Develop and implement multi-touch, multi-channel outreach strategies across phone, email, LinkedIn, and social media.

• Qualify incoming leads from marketing initiatives, events, and website interactions.

• Represent Omilia during DACH prospect interactions, articulating its value proposition effectively.

• Maintain comprehensive prospecting records within Salesforce.

• Research and assemble targeted prospect lists using Salesforce, LinkedIn Sales Navigator, ZoomInfo, and other intelligence tools.

• Conduct discovery discussions to assess budget authority, need, and timing.

• Tailor outreach efforts to align with DACH procurement cultures and business norms.

• Collaborate with marketing on the follow-up of DACH campaigns.

• Work together with Account Executives on territory priorities, meeting briefs, and joint account strategies.

• Acquire a working knowledge of Omilia products, including OCP, miniApps, Pathfinder, CoPilot, TalkGuard, and OptimizeIQ.

• Stay informed about GDPR and the EU AI Act concerning enterprise AI and contact center implementations.

• Monitor personal KPIs and engage in pipeline reviews and coaching sessions with the Sales Director.

• Occasionally travel within DACH for trade shows, industry events, and internal meetings, up to 10% of the time.

⛳️ Requirements

• Native German proficiency and fluency in English.

• 1–3 years of experience in a sales development, business development, or outbound prospecting capacity.

• Preferably experienced in enterprise SaaS, CCaaS, conversational AI, or B2B technology.

• Proven track record of meeting or surpassing outbound prospecting and meeting-booking targets in a structured SDR or BDR setting.

• Proficient in Salesforce CRM, LinkedIn Sales Navigator, and sales engagement platforms like Outreach, Salesloft, or Apollo.

• Strong written and verbal communication skills in English.

• Capacity to create personalized cold outreach and engage in discovery discussions with senior CX, IT, and operations decision-makers.

• Understanding of business cultures, procurement practices, and communication styles across DACH markets.

• Ability to adjust outreach tone and methodologies.

• Organized and self-motivated work style.

• Bachelor's degree in Business, Communications, Marketing, or a related field.

• Nice to have: experience in contact center technology, CCaaS, IVR, or conversational AI.

• Nice to have: familiarity with Omilia's platform or its competitors.

• Nice to have: experience prospecting into large enterprise accounts within DACH's financial services, insurance, telecommunications, or utilities sectors.

🏝️ Benefits

• Fixed compensation.

• Long-term employment with allocated vacation days.

• Opportunities for professional development (courses, training, etc.).

• Be part of innovative technology products that are making a global impact in the service industry.

• Engaging and enjoyable colleagues.

• Apple equipment provided.

• An equal opportunity, diverse, and inclusive workplace.