Sales Development Representative, Cold Calling

This is a fully remote position, open to applicants in Kosovo, +6 more countries.

📋 Description

• Conduct a high volume of cold calls daily across various client projects utilizing the Koncert power dialer.

• Engage with decision-makers in the US and Europe, transforming conversations into scheduled appointments.

• Tailor the pitch to suit each client, industry, and prospective lead.

• Address objections in real-time and ensure follow-up until the meeting is confirmed on the calendar.

• Leverage AI tools such as Claude, ChatGPT, Gemini, and Perplexity for conducting prospect research, preparing calls, and refining pitches.

• Monitor dials, connection rates, and the conversion rate of calls to meetings, adjusting strategies as necessary.

• Participate in regular review calls with clients to analyze outcomes.

• Manage multiple client projects while maintaining a consistent, high-volume calling cadence.

⛳️ Requirements

• Minimum of 2 years of experience in SDR or sales, with a robust background in cold calling within B2B or B2C environments.

• Fluent in English with a strong ability to engage and communicate effectively with US prospects.

• Availability during US business hours, typically from 7:00 AM to 3:00 PM EST.

• An AI-first mindset with daily utilization of AI tools for sales processes.

• Proficient in handling objections and a proven history of securing next steps.

• Consistent practice of tracking metrics and striving for improvement.

• Capability to simultaneously manage multiple client projects without compromising quality or pace.

• Strong follow-up discipline and dependable CRM management.

• Participation in cold call roleplay is mandatory during the application process.

• Experience with power dialers such as Orum, Kixie, Nooks, Aircall, or similar platforms is a plus.

🏝️ Benefits

• Competitive salary.

• Fully remote work environment.

• Flexible working hours.

• Regular feedback sessions and one-on-one meetings.

• Opportunities for internal mobility and knowledge sharing.

• Access to an internal wiki and a library of business literature.

• Mental health workshops and well-being support.

• 20 paid vacation days.

• Parental leave.

• Fully covered sick days.

• Unlimited days off for unexpected circumstances.

• Alignment with U.S. holidays.

• Online team-building events.

• All-hands meetings.