Sales Development Representative

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Develop a targeted prospecting strategy alongside Account Executives, focusing on ecommerce brands that align with Triple Whale’s ideal customer profile.

• Investigate accounts, key buyers, business priorities, and stakeholders within ecommerce, marketing, and growth sectors.

• Generate opportunities through outbound prospecting via phone, email, and LinkedIn.

• Customize outreach based on observable business signals or pertinent challenges.

• Follow up on demo requests, participation in events, and inquiries from campaigns.

• Conduct initial qualification discussions addressing customer compatibility, business challenges, stakeholders, and subsequent steps.

• Schedule and facilitate impactful sales meetings by setting agendas, confirming attendance, and providing context to Account Executives.

• Cultivate long-term prospects and collaborate with Marketing’s nurturing initiatives.

• Maintain precise CRM records that document research, outreach efforts, qualifications, objections, and next steps.

• Honor contact preferences, opt-outs, and relevant outreach protocols.

• Review calls and messages, experiment with approaches, and relay buyer needs and objections to the Sales and Marketing teams.

⛳️ Requirements

• Proven experience in sales development, business development, or a comparable customer-facing position where you have initiated commercial discussions.

• Experience with ecommerce brands or B2B SaaS is advantageous.

• Comfort in making outbound calls and engaging with prospects who are not expecting your outreach.

• Strong research and writing capabilities.

• Ability to identify a relevant reason for outreach and articulate it clearly and succinctly.

• Excellent listening skills and the capacity to ask insightful questions that reveal business requirements and differentiate genuine sales potential from superficial interest.

• Strong organizational skills and a commitment to follow-through.

• Openness to learning, applying coaching feedback, and trying new strategies.

• Familiarity with marketing technology, analytics, or AI software is a plus.

• Understanding of ecommerce metrics such as customer acquisition cost, return on ad spend, and profitability is beneficial.

• Experience using HubSpot, LinkedIn Sales Navigator, or comparable prospecting and sales engagement tools is a plus.

🏝️ Benefits

• Equal opportunity employer.

• Inclusive environment for all employees.