Sales Development Representative

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Oversee both inbound and outbound provider leads to ensure a continuous candidate pipeline.

• Conduct extensive prospecting and develop outbound campaigns aimed at generating new leads.

• Implement cold-call and email outreach initiatives directed at independently licensed therapists.

• Refine outreach scripts and strategies to enhance efficiency and increase conversion rates.

• Monitor daily and weekly activity metrics across phone, email, and social media platforms.

• Evaluate and qualify providers based on their licensure, education, clinical experience, NPI, and CAQH requirements.

• Regularly update pipeline next steps and ensure accurate records are maintained in the CRM.

• Act as the primary point of contact and assist providers throughout the recruitment and onboarding process.

• Ensure that recruiting practices adhere to legal, ethical, and company credentialing standards.

• Work closely with the credentialing team to facilitate the transition of recruits into the provider group.

• Engage in interviews and participate in hiring decision meetings for new team members.

• Support the onboarding and training of new Sales Development Representatives (SDRs).

• Manage personal performance quotas, seek constructive feedback, analyze results, and strive for improvement.

• Achieve or surpass monthly SQL targets for independently licensed therapists.

• Maintain both warm and cold SQL targets while pacing weekly towards monthly objectives.

• Enhance strategies for lead-to-SQL conversion and provider onboarding.

⛳️ Requirements

• A minimum of 1 year of experience in inside sales or recruitment, preferably in healthcare or behavioral health.

• Proven experience managing a high volume of inbound inquiries and generating leads through cold outreach.

• Demonstrated ability to manage numerous prospective candidate relationships throughout the recruitment funnel.

• Strong initiative, adaptability to changing demands, and proactive approach to meet recruitment goals.

• Exceptional attention to detail concerning candidate qualifications, licensure, and clinical requirements.

• Proficiency in CRM software, with Salesforce being the preferred platform.

• Familiarity with lead generation tools like Sales Navigator.

• Outstanding verbal and written communication abilities.

• Strong organizational and time management skills.

• Experience thriving in a fast-paced, high-growth environment.

• Ability to verify state-specific independent licensure such as LPC, LCSW, or LMFT.

• Capability to confirm educational levels and clinical experience requirements for independently practicing therapists.

• Skill in locating and documenting NPI and CAQH numbers.

• Must be a U.S. resident with authorization to work for any employer in the U.S.

🏝️ Benefits

• Flexible hybrid work arrangement.

• Minimum of three weeks paid time off per year.

• Complimentary therapy coverage benefits for employees enrolled in medical plans.

• Comprehensive medical, dental, and vision insurance.

• Health Savings Account (HSA) with a $1,100 company contribution and Flexible Spending Account (FSA) options.

• Employer-funded short-term disability, long-term disability, life, and accidental death & dismemberment insurance.

• Salary differential coverage for up to seven weeks of short-term disability leave following the waiting period.

• Eight weeks of paid parental leave, with the possibility of extending to 8–16 weeks when combined with short-term disability eligibility.

• 401(k) retirement plan featuring 100% matching up to 4% of base salary, with immediate vesting.

• Annual travel to Denver for Shift gathering events.

• Fourteen company holidays observed.

• Company closure between Christmas and New Year’s.

• Supplemental life insurance options available.

• Pet insurance coverage offered.

• Commuter benefits provided.