Inbound Sales Development Representative – CCaaS/UCaaS

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and implement a comprehensive understanding of Vonage Business Cloud products, sales methodologies, and processes to surpass quotas by acquiring new customers through effective prospecting and cross-functional collaboration.

• Support outreach efforts inclusive of email campaigns, direct mail, and phone calls.

• Act as the initial point of contact for customers, providing product education and assisting in establishing the value proposition.

• Collaborate with Sales, Marketing, and product teams to identify and accurately evaluate leads.

• Anticipate customer needs and concerns while maintaining awareness of their issues and challenges.

• Inform potential customers about product offerings and services, clarify pricing, and address inquiries.

• Keep precise records of leads, accounts, contacts, opportunities, and sales activities within Salesforce CRM.

• Achieve established monthly targets for contact, lead generation, and other performance metrics.

• Assist with assigned special projects.

⛳️ Requirements

• Exceptional communication abilities, including writing, speaking, and listening.

• Strong time management capabilities.

• Ability to excel in a fast-paced setting.

• Proficiency in applying arithmetic concepts regularly.

• Basic computer skills including word processing, spreadsheets, email, and database software.

• Competence in understanding and utilizing Salesforce CRM.

• A strong desire to gain in-depth knowledge of Vonage products and services.

• A Bachelor's Degree is preferred but not mandatory.

• Capability to function effectively in a dynamic, evolving environment with minimal supervision.

• Experience with Salesforce CRM is an advantage.

• Well-organized, proactive mindset, and a planner.

• Innate curiosity and a passion for learning.

🏝️ Benefits

• Competitive salary.

• Unlimited discretionary time off.

• Tuition reimbursement program.

• Opportunities for career advancement.

• A collaborative work environment.