Sales Development Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct research on restaurant operators that align with the Ideal Customer Profile to create a qualified prospect pipeline.

• Implement outbound prospecting strategies via cold emails, LinkedIn messages, and phone calls.

• Achieve over 100 outbound touchpoints daily while adding more than 5 new prospects to the pipeline.

• Schedule 40+ qualified appointments each month and successfully complete over 20 appointments within the same timeframe.

• Transition warm, well-qualified leads to Account Executives, providing adequate discovery context.

• Employ active listening and insightful questioning to pinpoint issues related to staffing, call volume, and guest experience.

• Work collaboratively with Account Executives and Marketing on campaigns, messaging, and go-to-market materials.

• Experiment and enhance outreach sequences, subject lines, and call openers by utilizing AI tools and innovative thinking.

• Monitor funnel metrics, present data and hypotheses during 1:1 meetings, and formulate strategies to tackle performance gaps.

• Engage in weekly training sessions and coaching alongside the regional Sales Director.

⛳️ Requirements

• Previous experience in outbound sales, cold calling, or as an SDR/BDR.

• Excellent verbal and written communication abilities.

• Capable of performing high-quality prospect discovery and conveying value in a clear manner.

• A competitive spirit rooted in curiosity.

• Strong process orientation with the ability to adapt.

• Proficient active listening skills.

• Regular use of AI tools for research, content iteration, and enhancing productivity.

• Humble with a readiness to accept feedback and coaching.

• Preferred: background in SaaS, hospitality technology, or sales to restaurant operators.

• Preferred: familiarity with Salesforce, Outreach, Apollo, or LinkedIn Sales Navigator.

🏝️ Benefits

• Fully remote work arrangement.

• Occasional travel for team offsites, company events, key industry conferences, and visits to headquarters.

• Competitive base salary.

• Uncapped commission structure directly linked to performance.

• Equity included in the offer package.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development.

• Access to coaching and essential tools.

• Clearly defined path for career advancement.

• Weekly team training sessions.

• Peer coaching opportunities.

• In-depth product immersion and AE shadowing.