Sales Development Representative

This is a fully remote position, open to applicants in Alabama, +32 more states.

📋 Description

• Create new business opportunities through both inbound and outbound strategies targeting accounts that fit the ideal customer profile.

• Conduct research, prospecting, and lead qualification to initiate conversations that will help build a pipeline for Account Executives.

• Comprehend stakeholder challenges and articulate how PagerDuty aligns with their company priorities.

• Match use cases with the relevant service offerings.

• Embrace the Command of the Message selling methodology and implement solution-selling/customer-centric sales approaches.

• Build, manage, and nurture authentic relationships with prospects.

• Formulate proactive solution perspectives based on customer challenges.

• Foster discussions between prospective clients and sales teams.

• Guarantee customer satisfaction during all interactions.

• Engage in prospecting through calls and emails to senior executives across various business lines using scalable techniques and tools.

• Record qualification details—including use cases, purchasing timelines, and subsequent steps—utilizing the MEDDICC Framework.

• Assess both inbound and outbound opportunities to assist Account Executives.

• Prioritize accounts and dedicate suitable outreach efforts accordingly.

⛳️ Requirements

• 1-2+ years of solid experience in lead generation and prospecting.

• A minimum of 1 year of experience with popular SaaS software tools.

• Familiarity with SFDC.

• Experience using Outreach or Salesloft.

• Proficiency with Tableau.

• Knowledge of DemandBase or 6Sense.

• Demonstrated ability to quickly establish trust with senior leaders, both internal and external (preferred).

• Highly organized with outstanding follow-up skills (preferred).

• A strong interest in cloud technologies (preferred).

🏝️ Benefits

• Competitive salary.

• Comprehensive benefits package.

• Flexible work arrangements.

• Company equity*.

• ESPP (Employee Stock Purchase Program)*.

• Retirement or pension plan*.

• Generous paid vacation time.

• Paid holidays and sick leave.

• Dutonian Wellness Days & HibernationDuty - company-wide paid days off in addition to PTO.

• Paid parental leave: 22 weeks for the pregnant parent, 12 weeks for the non-pregnant parent (some countries have longer leave standards and we comply with local laws)*.

• Paid volunteer time off: 20 hours per year.

• Company-wide hack weeks.

• Mental wellness programs.

• Eligibility may vary by role, region, and tenure.