Sales Development Representative

This is a fully remote position, open to applicants in Australia.

📋 Description

• Address incoming inquiries within designated timeframes.

• Connect potential clients with the appropriate team member and ensure that each lead has a designated owner.

• Engage with priority accounts through email, telephone, social media, and follow-ups from events.

• Customize outreach efforts based on each buyer’s industry and role.

• Evaluate leads against established criteria and determine an outcome within 30 days.

• Transfer opportunities with insights on buyer context, needs, key stakeholders, timelines, and a mutually agreed next step.

• Conduct research on accounts, decision-makers, industry trends, and regulatory changes.

• Follow up on campaigns, events, webinars, and referrals from partners.

• Keep partners updated on the progress of their leads.

• Document buyer inquiries, objections, and mentions of competitors.

• Maintain precise CRM records, including lead ownership, source, next steps, and outcomes.

• Propose enhancements to outreach strategies and lead management processes.

⛳️ Requirements

• Experience in sales development, business development, or inside sales within the B2B SaaS or technology sector, ideally between one to three years.

• Proven history of achieving activity and pipeline goals.

• Excellent written and verbal communication skills.

• Confidence in engaging with senior government and enterprise stakeholders.

• An organized approach with strong habits in CRM usage.

• A keen interest in digital identity, trust, and related regulatory trends.

• A desire to learn about a new market category.

• Self-motivated, resilient, and receptive to feedback.

• Ability to work autonomously while contributing to a small, collaborative team.

• Familiarity with government, financial services, identity, or fraud-prevention buyers is an advantage.

• Experience with sales engagement tools is a plus.

• An existing network in the Australian market would be beneficial.

🏝️ Benefits

• Practical experience in an emerging technology sales field.

• Opportunity to learn from seasoned colleagues.

• Exposure to intricate enterprise and government purchasing landscapes.

• Development of commercial skills.

• An inclusive workplace that embraces diverse backgrounds, experiences, and perspectives.

• Applications are encouraged from individuals with access needs.