Sales Development Representative

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Take charge of high-volume outbound prospecting and follow-up activities.

• Engage with cold prospects and reactivate dormant accounts.

• Assist in creating a robust pipeline and respond to incoming inquiries.

• Send a significant number of outbound emails utilizing automated outreach systems.

• Make daily calls to cold prospects and warm leads.

• Craft clear, concise, and non-spammy cold emails.

• Address objections and conduct basic discovery conversations.

• Follow up with inactive or stalled accounts.

• Provide support for reorders, account expansion, and reactivation outreach efforts.

• Maintain organized cadences for both active and dormant accounts.

• Respond to inbound calls and email inquiries within designated response time targets.

• Qualify and appropriately route or advance incoming leads.

• Accurately log all call and email activities in the CRM system.

• Keep pipeline data clean with clearly defined next steps.

• Achieve daily activity targets and monthly pipeline creation objectives.

⛳️ Requirements

• Previous experience in sales, outbound sales, inside sales, or lead generation.

• Proficiency in English across reading, writing, and speaking.

• Excellent written communication skills with the ability to compose clear and concise cold emails.

• Confident and natural phone presence, capable of handling objections and rejection.

• Familiarity with Salesforce or a similar CRM platform.

• Strong computer skills with the ability to multitask across various tools.

• Fast typing skills and keen attention to detail.

• A quiet and professional calling environment.

• Reliable high-speed internet connection.

• Self-motivated and open to coaching.

• Comfortable with being evaluated against daily and monthly performance metrics.

• Availability from Monday to Friday during US business hours.

• An updated resume.

• A short Loom video (1 to 2 minutes) introducing yourself, detailing your outbound sales or SDR experience, and explaining a successful cold outreach strategy.

🏝️ Benefits

• Paid Time Off in accordance with company policy.

• Observance of Holidays per company guidelines.

• 100% remote work setup.

• Compensation in USD on a bi-monthly basis (every 15th and 30th).