Sales Development Representative

This is a fully remote position, open to applicants in India.

📋 Description

• Proactively generate new pipeline for the US Channel Sales team through effective prospecting.

• Manage and qualify incoming leads from channel partner efforts, marketing initiatives, and digital platforms.

• Conduct research on target accounts utilizing Clay, Apollo AI, and ZoomInfo to pinpoint leadership personas, target verticals, and solution alignment.

• Collaborate with Channel Account Executives to source and cultivate new pipeline within assigned verticals.

• Engage with ERP and platform partners such as SAP, Oracle, NetSuite, and Microsoft to uncover joint go-to-market opportunities.

• Establish and nurture relationships with partner teams while staying informed about Cleo's partner ecosystem and integrations.

• Assist Channel AEs from the identification of partner-sourced leads through to the SQL handoff.

• Develop and execute personalized multi-channel outreach strategies via email, LinkedIn, and phone.

• Perform A/B testing on subject lines, call scripts, and LinkedIn messages, refining strategies based on reply rates, conversion metrics, and AE feedback.

• Record activities, call notes, and lead statuses in Salesforce within a 24-hour timeframe.

• Ensure CRM records are maintained accurately and qualified leads are appropriately staged and timestamped.

• Operate from India while aligning with US business hours.

⛳️ Requirements

• 2–4 years of experience in B2B SaaS sales, business development, or inside sales.

• Robust understanding of fundamental supply chain business processes, including Order-to-Cash (O2C) and Procure-to-Pay (P2P).

• Proven experience with AI sales tools like Clay, Apollo AI, Lavender, Claude, or similar platforms.

• Practical experience with Salesforce CRM and sales engagement tools such as Outreach, Salesloft, or comparable systems.

• Exceptional written and verbal communication skills in English, with the capability to engage stakeholders based in the US.

• A history of meeting or surpassing weekly and monthly KPIs.

• Familiarity with ERP or integration platforms like SAP, Oracle, NetSuite, or Microsoft Dynamics is preferred.

• Previous exposure to channel sales, partner ecosystems, or indirect sales models is advantageous.

• Experience working across time zones in a distributed, global team environment is a plus.

• Strong research skills with the ability to create account maps and identify multi-threaded buying groups is preferred.

• Capability to leverage AI tools as part of daily tasks.

• Proficiency in reviewing and validating AI-generated content prior to execution or distribution.

• Ability to utilize Salesforce AI features and log activities within 24 hours.

• Proficient in the English language is required.

🏝️ Benefits

• Coverage under Group Medical Insurance & Group Personal Accident Insurance.

• PF & Retiral benefits.

• Flexible PTO alongside company holidays.

• Annual Wellness Benefit of 15000.

• Cleo Cares - CSR initiatives.

• Access to premier programs, executive mentorship, and rotational opportunities.

• Opportunities for internal mobility.

• Recognition and a visible impact within the organization.

• An inclusive, diverse, and collaborative work environment.