Sales Development Representative – Admissions Associate

This is a fully remote position, open to applicants in North America.

📋 Description

• Assist in the expansion of Crimson Global Academy throughout the United States, Canada, Mexico, and LATAM.

• Reach out to and engage new leads to qualify them for the admissions team.

• Accurately input and manage lead data in Salesforce.

• Update lead records and monitor progress through each phase of the sales pipeline.

• Build, nurture, and sustain positive, professional relationships with prospective families.

• Continuously improve sales techniques and processes while enhancing industry knowledge.

• Provide insights and trends to Marketing and Admissions Officers.

• Reach out to all leads within 1 hour during business hours and within 24 hours outside of them.

• Update Salesforce with precise notes and progress in the same timeframe.

• Qualify families using targeted questions.

• Schedule initial consultations with qualified families and ensure attendance or reschedule as necessary.

• Report weekly on calls made, consultations booked, attendance rate, and sales closed.

⛳️ Requirements

• Minimum of 2 years' experience in sales, demonstrating a strong track record.

• Background in education or professional services (e.g., marketing agency, financial services, management consulting, hospitality).

• Proficient in using CRM tools (Salesforce) and various platforms.

• Exceptional verbal and written communication skills.

• Strong persuasion and negotiation abilities.

• Familiarity with US, UK, and/or EU university admissions standards and application processes.

• Full professional proficiency in English (both spoken and written).

• Professionalism, strong time management, stress management skills, confidence, and a positive attitude, including patience, empathy, and a commitment to learning and going the extra mile.

• Must excel in a Mon–Fri, 10am–8pm Pacific Time schedule.

🏝️ Benefits

• Flexible working environment: you'll have the autonomy to design your own work structure.

• Internal promotions and role changes accounted for 33% of all recruitment last year.

• Access to a psychologist on staff to support your well-being.

• Participate in fireside chats and workshops with distinguished guests.

• Radical Candour: the feedback approach that we embrace.