Sales Development Associate

This is a fully remote position, open to applicants in Arizona, +11 more states.

📋 Description

• Assist prospects and new users with the onboarding process for Campaign Monitor's self-service platform.

• Guide users in activating their accounts, launching initial campaigns, and discovering early value from the platform.

• Perform outreach through calls, emails, and social media to marketing agencies.

• Present Campaign Monitor's offerings to agencies for their own operations and their clients.

• Engage in discussions to comprehend prospect objectives and relay insights to the wider sales team.

• Identify users and agency contacts that signify larger business opportunities.

• Direct qualified leads to Sales Development Representatives or Account Executives.

• Follow up on incoming sign-ups, trial users, and marketing-generated leads.

• Keep precise records of CRM activities and contacts.

• Engage in training sessions, call evaluations, role-playing, and coaching opportunities.

• Collaborate with Marketing, Customer Success, and Sales teams to enhance self-service and agency experiences.

• Provide internal teams with direct user feedback.

⛳️ Requirements

• Recent graduate.

• Bachelor's degree obtained within the last year.

• Excellent written and verbal communication abilities.

• Comfortable engaging with individuals they have not previously met.

• Inquisitive nature with a readiness to ask questions.

• Interest in business marketing strategies.

• Strong organizational skills and attention to detail.

• Capability to handle a high volume of daily tasks.

• Open to feedback and a history of implementing suggestions effectively.

• Quick to learn new software tools.

• No previous sales experience necessary.

• Must be eligible for employment in Arizona, Florida, Georgia, Maryland, Massachusetts, Michigan, New Jersey, New York, North Carolina, Pennsylvania, Tennessee, Texas, or Virginia.

🏝️ Benefits

• Competitive benefits package that includes medical, dental, and vision insurance.

• Life, accident, and disability insurance coverage.

• Additional supplemental health benefits.

• Flexible Spending Account (FSA).

• Employee Assistance Program (EAP).

• Pet insurance options.

• Generous time off policy (Open Time Away).

• Paid holidays throughout the year.

• Special day off for birthdays.

• Paid Volunteer Time to support community involvement.

• 401(k) plan with company matching contributions.

• Supportive remote work environment that prioritizes employee well-being and flexibility.

• Paid parental leave for new parents.

• Assistance for significant life events.