Sales Development Analyst

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Assess, qualify, prioritize, and direct marketing-generated leads based on qualification criteria, sales coverage, and follow-up expectations.

• Perform research on prospects and accounts.

• Assist in executing strategic outbound campaigns, product launches, and follow up with participants from webinars, tradeshows, and other campaigns.

• Ensure CRM data hygiene and quality for leads, contacts, accounts, activities, and onboarding information.

• Detect CRM duplicates and data inconsistencies while aiding in the cleanup of account/contact data.

• Support reporting and data validation efforts to enhance sales execution.

• Track lead development and sales engagement activities to pinpoint routing problems, ownership conflicts, stalled opportunities, and follow-up shortcomings.

• Collaborate with Account Managers, Business Development, Sales Management, Marketing Operations, and other stakeholders to route opportunities effectively and resolve process challenges.

• Facilitate customer onboarding through initial account setup, eCommerce platform adoption, and first-order processes.

• Monitor onboarding progress and identify potential improvements in processes.

• Implement sales development and commercial operations projects that aid in lead generation, customer acquisition, eCommerce adoption, data quality, and process enhancement.

• Engage in sales, marketing, and product training.

• Represent the organization at conferences and industry events as necessary.

• Assist with special projects that support revenue growth and eCommerce initiatives.

• Identify opportunities to automate manual processes and enhance triage, routing, and follow-up procedures.

⛳️ Requirements

• Bachelor's Degree in Science, Business, Communications, Marketing, or relevant industry experience.

• 1–2 years of prior sales or sales development experience, along with a keen interest in business and/or marketing.

• Demonstrated research skills with the capability to filter essential information.

• Ability to follow directions, work autonomously, and collaborate with cross-functional teams.

• Proficient in Microsoft Office applications.

• Previous experience with Salesforce is considered an asset.

• Comfortable communicating with customers via phone and other channels.

• Exceptional verbal and written communication skills.

• High level of integrity and a strong commitment to contributing to a successful company.

• Previous experience in sales development, sales operations, marketing operations, revenue operations, customer onboarding, or commercial analytics is preferred.

🏝️ Benefits

• Highly competitive Health, Dental, and Vision Coverage for you, your spouse, and your dependents.

• Disability and Life Insurance Benefits.

• RRSP plan with company-matching contributions.

• Generous paid time-off, including vacation days, sick days, additional company-wide paid days off, and personal days.

• Maternity Leave and Parental Leave Coverage.

• Adoption benefit for parents adopting a child.

• Employee Referral Program – you may be eligible for a cash bonus if your referrals are hired.

• Employee Assistance Program.

• Employee Service Recognition.

• Annual Fitness Reimbursement.

• Job-related Training Programs.

• Opportunity to participate in Teams, Committees, Events, and Clubs.

• Depending on the role, you may qualify for a hybrid work environment or fully remote work options.

• Free Onsite Parking.