Sales Development Account Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Develop new sales opportunities by qualifying inbound leads and executing targeted outbound prospecting initiatives.

• Connect with potential customers via phone calls, emails, and social media outreach.

• Cultivate relationships while identifying customer needs and challenges.

• Conduct research on target accounts and key prospects to enhance the opportunity pipeline within designated territories.

• Assess leads and opportunities through thorough discovery and research.

• Schedule customer appointments and transition qualified prospects to the Business Development team.

• Collaborate with Business Development to formulate territory plans and strategies aimed at new customer acquisition and revenue growth objectives.

• Work with Marketing to utilize campaigns and initiatives that support prospect engagement and territory objectives.

• Oversee prospecting and sales activities utilizing Salesforce, CRM systems, SalesLoft, and other relevant technology and data tools.

• Ensure accurate maintenance of account, opportunity, contact, and lead records.

• Meet daily, weekly, and monthly activity, RFP, and new business goals.

• Follow up with Business Development to assess outcomes and determine appropriate next steps.

• Participate in trade shows and other relevant events as required.

⛳️ Requirements

• Bachelor’s degree is required.

• At least 2 years of experience in inside sales and/or sales development, including aspects of new business development, lead nurturing and qualification, prospecting, and appointment setting.

• Strong proficiency in English, with excellent written and verbal communication skills.

• Familiarity with Salesforce or other CRM platforms and sales automation tools, including auto-dial systems.

• A strong drive to meet and exceed targets and quotas, along with a solid understanding of the sales cycle.

• Excellent listening and discovery skills, with the capability to identify customer pain points, needs, and challenges.

• Ability to stay organized, effectively prioritize tasks, manage multiple activities, and maintain attention to detail in a dynamic, fast-paced environment.

• Proven ability to build and sustain effective internal and external relationships.

• Experience in the CRO/pharmaceutical industry is preferred.

• Familiarity with Phase I–IV clinical research and development is preferred.

• Proficiency in Microsoft Word, Excel, and PowerPoint is preferred.

🏝️ Benefits

• Competitive benefits package based on location.

• An inclusive and equitable workplace.

• Equal employment opportunities.