Sales Coordinator, Digital & Network Development

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Facilitate the expansion of myClinicalExchange and Clinical Readiness offerings

• Support Academic Coordinators at educational institutions with order forms, fundamental setup forms, IT and Security evaluations, and payment options to enable student access to clinical rotations

• Oversee the Academic Case Queue

• Act as a point of contact for straightforward Academic Coordinator inquiries, user advice, and basic training

• Identify opportunities to promote the Clinical Student Edition portfolio and direct SQLs to the HigherEd Solution Executive

• Locate hospitals outside the mCE community that could benefit from membership and direct SQLs to the relevant mCE Solution Executive

• Comply with HealthStream security policies, procedures, and assigned training programs

• Process order forms for current academic clients adding mCE programs

• Engage in team meetings and huddles

• Collaborate with the sales team and DND Business Development Representative to ensure initiatives remain aligned with sales, marketing, and product management

• Coordinate with product and marketing teams on webinars, demo site tools, and product update discussions with Account Management teams

• Ensure effective use of the Consensus demo tool in collaboration with product management and marketing

• Execute additional responsibilities as assigned by management

⛳️ Requirements

• Associate degree in business or in a clinical field

• 2-5 years of professional experience

• Proficiency in Salesforce Lightning

• Skilled in Microsoft Office, particularly Excel, PowerPoint, and Word

• Familiarity with Microsoft Outlook and Teams

• Experience in the role of an Academic Coordinator is preferred

• Knowledge of the diverse responsibilities of an Academic Coordinator

• Strong communication skills to hold customers mutually accountable for fulfilling necessary tasks for students to participate in clinical rotations

• Capacity to thrive in an entrepreneurial environment

• Comfortable working autonomously in a fast-paced, results-driven setting

• Exceptional written and verbal communication skills

• Ability to function effectively in a deadline-oriented, results-focused environment

• Detail-oriented with excellent organizational and response capabilities

• Strong analytical and problem-solving abilities

• Capacity to manage multiple tasks simultaneously

• Efficient and effective worker

• Ability to handle pressure while providing outstanding customer service

• Capable of leading, managing, and propelling projects (project management)

• Self-motivated, high integrity, and accountable

• Ability to engage professionally with customers while representing HealthStream with integrity

• Technical proficiency

• Strategic mindset

• Strong problem-solving skills

🏝️ Benefits

• Purpose-driven work

• Inclusive and diverse workplace culture

• Competitive salary and bonuses

• Comprehensive insurance plans

• Support for mental and physical well-being

• Flexibility to work from home

• Reimbursements for fitness center costs

• Generous time off for volunteer activities

• Wellness workshops

• Buddy Program for new employees at HealthStream

• Collaborative and supportive work environment

• Opportunities for career advancement

• Continuous professional development opportunities

• Inspiring workspaces for collaboration and connection with fellow HealthStreamers

• Free employee parking at our Resource Centers in Nashville and San Diego

• Medical, Dental, and Vision insurance

• Paid Time Off

• Parental Leave

• 401k and Roth savings options

• Flexible Spending Account

• Health Savings Account

• Life Insurance

• Short- and Long-Term Disability coverage

• Medical Bridge Insurance

• Critical Illness Insurance

• Accident Insurance

• Identity Protection services

• Legal Protection services

• Pet Insurance options

• Employee Assistance Program

• Fitness Reimbursement