Sales Coordinator

This is a fully remote position, open to applicants in North America.

📋 Description

• Assist the Global Sales team in promoting Relais & Châteaux member hotels within the travel trade.

• Ensure that member hotels fully benefit from global sales initiatives.

• Support the North American sales team in increasing revenue and enhancing market share.

• Plan and implement events, showcases, sales blitzes, missions, conferences, and FAM trips.

• Coordinate venue selection, prepare badges and signage, and provide onsite assistance when needed.

• Analyze revenue-production reports in collaboration with the International Director, North America, regional sales managers, and other markets.

• Provide support to sales managers with clients during sales events or in their absence.

• Assist Global and International Sales Directors with key account management responsibilities for American Express and Chase Travel.

• Monitor member payments for events in coordination with Paris accounting.

• Assist with administrative and organizational tasks for the International and Global Directors and Sales B2B Coordinator based in Paris.

• Address commission inquiries from travel agencies located in the US and Canada.

• Update CRM systems and manage Eventmaker events for effective tracking and reporting.

• Revise preferred partner program lists and collaborate with the SynXis team on member-hotel compliance.

• Support VIP agencies in North America with the confirmation of member hotels via central reservations/SynXis.

• Collaborate closely with reservations teams, member hotels, restaurants, and Relais & Châteaux headquarters teams.

⛳️ Requirements

• Seasoned professional with a demonstrated history in coordination, executive support, or a comparable administrative position.

• Strong organizational abilities and meticulous attention to detail.

• Capable of managing multiple priorities effectively.

• Experience in the luxury hospitality sector is preferred.

• High standards of professionalism, diplomacy, and interpersonal skills.

• Exceptional written and verbal communication skills.

• Self-driven with the capacity to work both independently and collaboratively within a team.

• Fluency in English is required.

• Preference for proficiency in a second language, ideally French and/or Spanish.

• Strong working knowledge of PowerPoint and Excel for presentations and reporting purposes.

• Ability to work remotely, preferably in the Eastern Time Zone of the USA.

🏝️ Benefits

• Opportunities for travel.

• Exclusive internal program enabling teams to experience the Relais & Châteaux collection firsthand and enjoy unique, enriching stays.

• Special offers from carefully chosen partners in lifestyle, wellness, and gastronomy.

• People-oriented, high-standard, and supportive work environment.

• Opportunities for professional and personal development.

• Meaningful interactions with prestigious member properties.

• Exposure to the complete range of sales coordination within a global hospitality network.