Sales Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee order-related exceptions to guarantee an accurate and efficient order flow.

• Enter orders and manage back-orders for the Regional Sales team.

• Verify stock availability and allocation.

• Update Regional Sales Managers regarding order and back-order statuses.

• Maintain customer information within internal systems.

• Process applications for new customers.

• Manage territory-related sales reports and systems.

• Create, maintain, and distribute regional sales reports.

• Monitor regional sales activities and account status updates.

• Collaborate with Regional Sales Managers to develop customized reporting for territory management, customer planning, and business reviews.

• Assist the Sales team with administrative tasks.

• Provide training and guidance to new team members as needed.

• Coordinate with customer service, credit, operations, and the wider sales organization.

• Ensure orders are shipped accurately, on time, and in accordance with customer specifications.

• Build positive relationships and maximize revenue opportunities.

⛳️ Requirements

• A minimum of 1 year of experience in an administrative, sales support, or sales operations role.

• Advanced proficiency in Microsoft Excel, including capabilities in data analysis, pivot tables, lookups, reporting, and spreadsheet management.

• Strong analytical and problem-solving abilities.

• Capability to organize, interpret, and effectively present sales data.

• Proficient in creating meaningful reports and transforming data into actionable insights.

• Experience in order processing, order management, and shipping.

• Familiarity with reporting and business intelligence tools, such as Power BI and Microsoft Dynamics 365, is preferred.

• Excellent verbal and written communication skills.

• Strong organizational and time management abilities.

• Capacity to manage multiple priorities, meet deadlines, and take ownership of responsibilities.

• Ability to thrive in a fast-paced, high-pressure environment.

• A positive, flexible, and proactive team player with a collaborative, can-do attitude.

• A genuine love and appreciation for the Jellycat brand.

🏝️ Benefits

• Annual discretionary bonus based on both company performance and individual contributions.

• Comprehensive medical, dental, vision, disability, and life insurance.

• Contribution to a Health Savings Account.

• 401k matching up to 5% of salary.

• 30 days of PTO, including vacation and sick time.

• Employee Assistance Program.

• Opportunities for social events.