Sales Consultant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver a welcoming, courteous, and empathetic service to prospective students, emphasizing the provision of an exceptional customer experience.

• Utilize consultative sales techniques, incorporating methods such as SPIN Selling along with urgency and scarcity tactics to enhance conversion rates.

• Communicate effectively and persuasively, both verbally and in writing, to foster strong relationships with leads.

• Oversee and prioritize the opportunity pipeline, strategically monitoring deals and tasks.

• Accurately document all interactions and information related to leads in management systems and the CRM.

• Conduct contact attempts in accordance with the established sales funnel workflow and stages.

• Acquire comprehensive knowledge of current courses, campaigns, commercial terms, and discount policies.

• Remain informed about market dynamics, competitors, and trends within the education sector.

• Manage the full application, negotiation, and enrollment process for candidates.

• Achieve productivity, service quality, and sales conversion objectives.

• Collaborate within the Commercial department, specifically in the Student Acquisition and Relationship Management division, alongside Marketing, Customer Service, and Commercial Operations.

⛳️ Requirements

• Currently enrolled in or have completed a bachelor’s degree.

• Experience in consultative sales, customer service, or Inside Sales.

• Understanding of sales and negotiation techniques.

• Familiarity with the SPIN Selling methodology is advantageous.

• Experience with CRM systems and managing sales funnels.

• Basic proficiency in Microsoft Office.

• Exceptional verbal and written communication skills.

• Strong organizational abilities and skills in managing lead pipelines.

• Results-driven mentality focused on achieving targets.

• Proactive, with a sense of urgency and a strong emphasis on customer experience.

• Willingness to work in a dynamic setting with productivity and quality expectations.

• Availability to work from Tuesday to Friday, 2:00 p.m. to 8:00 p.m., and Saturdays from 12:00 p.m. to 6:00 p.m.

🏝️ Benefits

• Meal/food allowance.

• Flexible hours and work allocation (for remote roles).

• Profit-sharing program.

• Flexible benefits: utilize the Flash Card to allocate your benefit allowance as you prefer.

• Gympass / Wellhub.

• Psicologia Viva: online consultations with psychologists and nutritionists.

• Health and dental insurance.

• Life insurance.

• Extended parental leave (up to six months for mothers and 20 days for fathers).

• Rede D'Or: access to support and vital health information for mothers and infants through a network of accredited nurses.

• Partnership with SESC in your locality.

• Birthday Day Off.

• Access to a platform offering a wide variety of courses to broaden your knowledge (UCA).

• Language academy (AIA).

• Leadership development program.

• Afya Women’s Mentorship (MMA).

• Discounts on undergraduate and graduate programs at Afya’s educational institutions.

• Premium subscriptions to Afya iClinic and Afya Whitebook (a benefit for physician instructors).