Sales Compensation Analyst – Contract

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the monthly commission closing process in CaptivateIQ: ensure input validation, calculate payouts, investigate discrepancies, and compile results for Finance approval on a set timeline.

• Oversee the payee roster, manage assignments, hierarchies, and quota records in CaptivateIQ as personnel, territories, and plans evolve.

• Design, configure, and test compensation plans in CaptivateIQ based on approved designs that encompass new and developing roles and business units.

• Generate quota letters and compensation agreements using approved templates; handle DocuSign routing, tracking, and filing until full execution is achieved.

• Create cost models, payout scenarios, and representative-level summaries from approved plan designs to facilitate leadership review.

• Reconcile compensation data across Salesforce, CaptivateIQ, and historical quota spreadsheets, addressing data quality issues at their source.

• Maintain and automate the master quota workbook, incorporating new hires, variable adjustments, start dates, currencies, version control, and a change log.

• Act as the primary support for representatives and managers regarding plan mechanics, statements, and payouts; escalate design and policy inquiries to the Director of Sales Operations.

• Develop and update runbooks detailing the monthly closing process, plan and payee setup, known issues, and testing checklists.

• Collaborate with Finance on payout approvals and accruals, and assist Legal and external counsel in reviewing plan terms and international requirements.

• Work alongside Armada’s CaptivateIQ implementation partner for intricate configuration tasks.

⛳️ Requirements

• A minimum of 4 years managing sales compensation administration from start to finish in a B2B context.

• Practical experience with CaptivateIQ, including plan configuration, payee setup, testing, and executing live payout cycles.

• Advanced skills in Excel modeling, including complex formulas, scenario analysis, and handling large data sets.

• Proficiency in Salesforce data: generating reports, analyzing opportunity and booking data, and reconciling CRM records with the compensation system.

• Experience in producing plan documents, terms and conditions, and quota letters, as well as managing e-signature workflows via DocuSign or a comparable platform.

• Exceptional attention to detail with the capability to balance speed and accuracy against a defined closing calendar.

• Strong written communication skills, including the ability to document processes in runbooks that can be easily followed by others.

• Capability to work autonomously with minimal supervision, knowing when to escalate the right questions at the appropriate times.

• Experience managing multi-country compensation plans, including currency considerations and local regulations across the US, Middle East, and Europe.

• Familiarity with split credit structures, multiparty sales teams, and overlay roles.

• Exposure to partner or channel compensation.

• Experience in supporting a complete annual plan launch cycle, from design approval to distribution and acknowledgment.

• Background in a startup or high-growth setting.

🏝️ Benefits

• Equity

• Medical, dental, and vision (subsidized cost)

• Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)

• Retirement plan options, including 401(k) and Roth 401(k)

• Unlimited paid time off (PTO)

• 14 paid company holidays each year