
Sales Associate
Posted 2 days ago

Posted 2 days ago
This is a fully remote position, open to applicants in New York.
• Assist EAMs and RSDs in strategizing and implementing sales initiatives, events, and training sessions.
• Deliver hands-on clinical support that has been trained and approved, which includes dressing changes, product applications, and evaluation/trial assistance.
• Act as a primary point of contact for customers and manage follow-up communications.
• Address customer inquiries effectively to ensure satisfaction.
• Establish and nurture relationships with healthcare decision-makers and influencers.
• Oversee order entry, tracking, and logistics management.
• Create sales materials, presentations, and sales forecasts.
• Ensure accurate records are maintained in the CRM system.
• Conduct cold outreach to targeted accounts and develop a documented personal sales pipeline.
• Execute market research and competitive analysis.
• Provide customer and market insights to sales and product teams.
• Stay updated on product information, clinical advancements, and wound-care developments.
• Travel nationally for territory coverage, product launches, evaluations, and strategic assignments.
• A BS/BA degree in business, healthcare, or a related field, or equivalent experience is required.
• 1–2 years of experience in sales support, customer service, or administrative positions.
• Experience in the healthcare, medical device, or pharmaceutical sectors is highly preferred but not mandatory.
• Proven drive, coachability, learning agility, professionalism, and comfort in a field-based setting.
• Familiarity with supporting field sales teams, event scheduling, and organization is advantageous.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Comfortable using Microsoft Teams.
• A valid driver’s license and dependable transportation are required.
• Willingness to travel or work outside of standard business hours as necessary.
• Previous experience in startup and mid-sized companies is preferred but not essential.
• Employment eligibility will be verified through E-Verify post-hire.
• Equal access to employment opportunities.
• A diverse and inclusive workplace culture.
The COOL Company
ITW
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