Sales Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Offer customers detailed information regarding product pricing, features, and availability.

• Develop proposals, quotes, and business opportunities.

• Design presentation formats and gather data for sales presentations.

• Record order-related activities across various systems.

• Engage with suppliers to follow up on orders.

• Keep accurate and current records of customer interactions, transactions, feedback, and complaints.

• Manage a substantial volume of incoming and outgoing emails.

• Deliver general daily customer service to clients and vendors.

• Execute ad hoc tasks as required.

• Oversee backend project management while collaborating with end users, sales executives, suppliers, and account managers.

• Assist the assigned sales executive in fostering long-term client relationships and offering promotional product solutions.

⛳️ Requirements

• Exceptional communicator in both spoken and written English.

• Outstanding organizational and time management abilities.

• Strong focus on customer service.

• Capacity to prioritize, multitask, adapt, and meet deadlines.

• Excellent problem-solving capabilities.

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.

• 1–2 years of experience in direct Promotional, Customer Service, or Order Management roles.

• Strong verbal, written, and English communication skills.

• Willingness to work overnight/graveyard shifts in Philippine time or during US operating hours.

• Proficient in both Microsoft and Google applications.

• Basic familiarity with Adobe Illustrator, Adobe Photoshop, and Canva is preferred.

• Direct experience in the promotional industry or similar e-commerce background is advantageous.

• Comfortable with social media marketing.

• Knowledge of promotional industry-specific software such as Sage, ESP, CommonSku, and Syncore.

🏝️ Benefits

• Competitive salary packages that lead the industry.

• Permanent work-from-home arrangement.

• Company-provided equipment.

• Government Mandated Benefits Employer Share.

• Internet stipends upon regularization.

• HMO Coverage available upon regularization (with an option to enroll as early as Day 1).

• PTO credits and service incentive leaves.

• Major company live events during spring and winter.

• Monthly virtual employee appreciation events.

• Access to company-sponsored career skills training courses.

• A company culture that emphasizes your personal and professional development.