Sales Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Offer customers detailed information regarding product pricing, features, and availability.

• Develop proposals, quotes, and potential opportunities.

• Design presentation formats and gather data for sales presentations.

• Record order-related activities across various systems.

• Follow up with suppliers regarding orders.

• Keep accurate records of customer interactions, transactions, feedback, and complaints.

• Handle a significant volume of incoming and outgoing emails.

• Provide general day-to-day customer support to clients and vendors.

• Execute ad hoc tasks as required.

• Oversee backend projects in collaboration with end users, sales executives, suppliers, and account managers.

• Assist the designated sales executive in building long-term client relationships and delivering promotional product solutions.

⛳️ Requirements

• Exceptional communicator in both verbal and written English.

• Strong organizational and time management abilities.

• Solid customer service orientation.

• Capability to prioritize tasks, multitask, remain adaptable, and meet deadlines.

• Outstanding problem-solving skills.

• Bachelor's degree in Marketing, Communications, Business Administration, or a related field.

• 1-2 years of relevant experience in Promotional, Customer Service, or Order Management roles.

• Proficient verbal, written, and English communication skills.

• Willingness to work overnight/graveyard shifts in Philippine time or during US operating hours.

• Skilled in Microsoft and Google applications.

• Basic familiarity with Adobe Illustrator, Adobe Photoshop, and Canva is preferred.

• Direct experience in the promotional industry or similar e-commerce experience is advantageous.

• Experience using Shopworx software.

• Comfortable engaging in social media marketing.

• Knowledge of promotional industry-specific software such as Sage, ESP, CommonSku, and Syncore.

🏝️ Benefits

• Permanent work-from-home arrangement.

• Company-provided equipment.

• Internet stipends upon regularization.

• HMO coverage.

• PTO credits and service incentive leaves.

• Major company live events during spring and winter.

• Monthly virtual employee appreciation events.

• Access to company-sponsored career skills training courses.

• A company culture that emphasizes your personal and professional growth.