Sales Advisor, Part-Time

This is a fully remote position, open to applicants in Germany.

📋 Description

• Provide guidance to families over the phone regarding PALU and assist them in making their purchase decisions.

• Reach out to leads who have shown interest in PALU, such as those who have ordered color samples.

• Reconnect with customers who did not complete their purchases and address concerns like size, delivery time, or financing options.

• Accurately and thoroughly document all conversations.

• Share valuable insights gained from conversations with the Product, Website, and Marketing teams.

• Deliver exceptional support to current customers and promote referrals.

• No cold calling involved—only engage with families who have previously shown interest.

⛳️ Requirements

• Proficient in German, both verbally and in writing.

• Prior experience in phone-based roles, whether in sales, support, or consulting.

• Enjoy selling without being aggressive.

• Maintain a calm and friendly demeanor, even in challenging call situations.

• Ability to work independently and reliably.

• Consistent and predictable working hours each week.

• A plus, but not essential: personal experience with young children.

🏝️ Benefits

• Permanent employment contract.

• 13 days of annual leave.

• Flexible, predictable part-time schedule of approximately 20 hours (+/-) each week.

• Opportunity to work remotely.

• Competitive compensation.

• Commission on sales derived from referrals.

• Comprehensive onboarding in product knowledge and conversation techniques.