Sales Account Manager – South/Central Texas

This is a fully remote position, open to applicants in Texas.

📋 Description

• Act as the main point of contact for a designated portfolio of government and public-sector clients.

• Provide strategic direction, continuous support, and relationship management to guarantee client satisfaction and retention.

• Offer thorough onsite and remote training and onboarding for the GovDeals auction marketplace.

• Enhance client utilization and performance through follow-ups, proactive outreach, and consultative advice.

• Work in conjunction with the Territory Business Development Manager on client acquisition, relationship expansion, and account defense.

• Represent GovDeals at conferences, trade shows, and industry gatherings.

• Deliver hands-on field support, which includes asset cataloging, description collection, and item photography.

• Oversee and assess auction listings for quality, compliance, and adherence to best practices.

• Identify inactive or underutilized accounts and implement re-engagement strategies.

• Present to potential clients, articulating the value of the GovDeals platform for transparency, efficiency, and revenue generation.

• Serve as a professional ambassador for GovDeals with government bodies and public-sector stakeholders.

⛳️ Requirements

• An associate's degree is preferred; relevant coursework or experience in business, public administration, sales, or customer service is advantageous.

• At least 1+ years of practical experience in account management, customer success, client services, or a similar client-facing role.

• Experience with government agencies, municipalities, school districts, or other public-sector entities is highly desirable.

• Prior experience that involves frequent travel, onsite client interactions, or field-based support is preferred.

• Proven ability to cultivate, sustain, and enhance long-term relationships with government and public-sector clients.

• Exceptional written and verbal communication skills; capable of delivering training and professional presentations.

• Experience managing a designated portfolio, identifying growth opportunities, boosting utilization, and re-engaging dormant accounts.

• Ability to collaborate effectively with sales and internal teams.

• Proficient in using web-based platforms, online marketplaces, CRM systems, email, word processing, spreadsheets, and internet tools.

• Strong attention to detail when reviewing auction listings, asset descriptions, and images.

• Capacity to manage a remote workload, prioritize competing tasks, and work with minimal supervision.

• Skilled in cataloging assets, gathering descriptions, and photographing items in both indoor and outdoor settings and varying weather conditions.

• Willingness and capability to travel within the assigned territory and participate in industry events.

• Valid driver's license, acceptable driving record, and dependable transportation required.

• A professional, quiet, distraction-free workspace with reliable high-speed internet and cellular service is essential.

• Ability to travel frequently throughout the designated territory, including overnight stays, with travel constituting 50% or more of the role.

• Capability to navigate both indoor and outdoor environments, contend with varying weather conditions, traverse uneven surfaces, stairs, and endure extended periods of standing or walking.

• Competence in operating standard office and mobile technology, along with the ability to transport a laptop and presentation materials.

🏝️ Benefits

• Competitive wages.

• Comprehensive healthcare (medical, dental, vision, prescription drugs, FSAs).

• 401(k) plan.

• Paid time off (PTO) and holidays.

• Paid parental leave.

• Life and disability insurance.

• Employee Assistance Program (EAP).

• Opportunities for professional development and tuition assistance.