Sales Account Manager, Food Ingredients

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Oversee and enhance existing customer accounts to meet sales and revenue objectives.

• Establish and nurture robust, long-lasting relationships with key clients and decision-makers.

• Comprehend customer needs and offer suitable product and ingredient solutions.

• Manage customer inquiries, quotations, negotiations, orders, and commercial follow-ups.

• Monitor customer satisfaction and address issues in collaboration with relevant internal teams.

• Identify and cultivate new business prospects within the food manufacturing sector.

• Seek out and build relationships with potential clients, including food manufacturers and processing companies.

• Conduct customer visits, product presentations, and business discussions.

• Follow up on leads, samples, product trials, and sales opportunities until successful closure.

• Develop and sustain a robust sales pipeline to facilitate business growth.

• Keep track of market trends, competitor activities, and customer requirements.

• Spot opportunities for new products, applications, and market segments.

• Collaborate closely with R&D, Technical, QA, and other internal teams to assist customer product development and application needs.

• Provide regular sales forecasts, market feedback, and account updates to management.

⛳️ Requirements

• Diploma or Degree in Food Science, Food Technology, Business, Marketing, or a related field.

• 2–5 years of experience in B2B Sales, Account Management, or Business Development.

• Experience in food ingredients, seasonings, flavors, food additives, or specialty ingredients will be a significant advantage.

• Background in dealing with food manufacturers, food processing companies, or F&B businesses is preferred.

• Strong grasp of the B2B sales cycle, including prospecting, customer development, negotiation, and closing.

• Excellent communication, presentation, and negotiation skills.

• Customer-focused with exceptional relationship-building capabilities.

• Self-driven, commercially focused, and capable of working independently.

• Willingness to travel for customer meetings and business development activities as required.

• Possession of a valid driving license and own transportation is preferred.

🏝️ Benefits

• Competitive base salary complemented by sales incentives and performance-based rewards.

• Opportunity for career advancement within the B2B food ingredients industry.

• Exposure to food manufacturers, product development, and technical applications.

• Chance to work with a diverse array of food ingredient and seasoning solutions.