Sales Account Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Oversee and enhance assigned customer accounts and territories.

• Meet sales and profitability targets through SENKO’s interconnect and passive component offerings.

• Discover growth opportunities, cultivate long-term customer relationships, and comprehend physical connectivity products and their technical requirements.

• Take charge of the complete sales cycle, from identifying opportunities and understanding customer needs to proposing solutions, coordinating implementation, and assessing outcomes.

• Increase business with current clients and establish new accounts within the designated territory.

• Work collaboratively with Inside Sales, Engineering, Manufacturing, and other internal teams on technical solutions, quotes, product sampling, and customer specifications.

• Keep precise customer information, sales opportunities, and forecasts updated in the CRM system.

• Foster shared accounts and prospects across geographical territories with fellow Sales Account Managers.

• Develop and implement strategic territory and account plans.

• Prepare reports from customer meetings, action plans, and commercial documentation.

• Represent SENKO during customer meetings, industry events, and trade shows.

• Provide management with updates regarding sales performance, market trends, customer requirements, and competitive activities.

• Travel within the assigned territory to nurture and sustain customer relationships 40–50% of the time.

⛳️ Requirements

• Bachelor’s degree in Engineering, Business, or a related field, or equivalent experience in technical sales involving physical products or components.

• 2–5 years of experience in technical sales involving physical products or components, ideally within the connectivity, telecommunications, electrical, or industrial sectors.

• Experience in coordinating customer requirements and new product development activities is preferred.

• Familiarity with physical fiber-optic products, components, or related hardware is advantageous.

• Proven track record in direct sales, account management, territory development, and recognizing growth opportunities within assigned accounts and territories.

• Willingness to travel 50% of the time is required.

• Proficient in MS Office applications.

• Knowledge of Net Suite is an advantage.

• Strong customer relations skills.

• High level of professionalism.

• Effective time management and prioritization abilities.

• Independent decision-making and problem-solving capabilities.

• Technical sales and commercial awareness.

• Excellent interpersonal communication and conflict resolution skills.

• Strong negotiation abilities.

• Skills in technical and commercial presentations.

🏝️ Benefits

• Discretionary Bonus

• Medical

• Dental

• Vision

• Dependent Care FSA

• Voluntary Life, Critical Illness, and Accident Insurance

• 401K

• Legal Services

• Pet Insurance

• Financial Wellness

• 12 Paid Company Holidays per calendar year

• 2 Floating Holidays

• PTO

• Sick time

• Educational Assistance Program