RN Case Manager, Bilingual French

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee ongoing medical cases and coordinate suitable patient care in line with policy guidelines and clinical best practices.

• Evaluate medical information, records, and questionnaires to analyze cases and facilitate prompt clinical decision-making.

• Work collaboratively with physicians, healthcare providers, case management teams, patients, and their families to guarantee effective communication and continuity of care.

• Offer clinical insights on policy eligibility, medical stability, treatment strategies, and transportation considerations.

• Provide compassionate support to patients and families while upholding high standards of customer service.

• Assist with medical reviews and deliver subject matter expertise to internal claims and sales teams.

• Engage in medical repatriation activities, including travel support for eligible cases.

• Responsibly utilize AI, machine learning, data analytics, and cloud-based tools in accordance with data governance, security, and ethical-use standards.

⛳️ Requirements

• Bachelor's degree in Nursing.

• Active registration as a Registered Nurse with the College of Nurses of Ontario.

• At least five years of nursing experience.

• Experience preferred in critical care, emergency room, or a similar acute care setting.

• Proficiency in both French and English.

• Outstanding verbal communication skills.

• Capability to evaluate complex medical situations and apply sound clinical judgment.

• Strong organizational abilities and capacity to handle multiple priorities.

• Demonstrated ability to develop effective relationships and collaborate with healthcare professionals, clients, and families.

• Customer-focused service characterized by empathy, professionalism, and attention to detail.

• Commitment to ongoing learning and professional growth.

• ACLS certification is mandatory for associates involved in repatriation assignments.

🏝️ Benefits

• Performance-based bonuses.

• Merit increases.

• Additional incentives based on individual and company performance.

• Opportunities for personal and professional development courses.

• Targeted development programs.

• International mobility and career advancement opportunities.

• Work Well programs.

• Flexible work-life balance planning and arrangements.

• Health insurance.

• Dental insurance.

• Vision insurance.

• Retirement savings plans.

• Paid time off.

• Additional employee programs.