RevOps Contractor

This is a fully remote position, open to applicants in Utah.

📋 Description

• Take charge of daily Salesforce administration for Clozd's sales, customer success, and marketing teams, which consist of over 50 members.

• Manage and address requests from representatives, managers, and leadership concerning permission sets, page layouts, flows, and user assistance.

• Conduct a thorough Salesforce hygiene audit and cleanup, which includes establishing duplicate rules, validation rules, rationalizing fields, and defining stages and record types.

• Implement territory and book reassignments, encompassing bulk ownership changes and corresponding reporting.

• Develop Salesforce objects, fields, and dashboards to track renewal ownership and retention.

• Review and optimize integrations between Gong, Salesforce, and BigQuery.

• Document data synchronization processes, rectify broken integrations, and resolve integration issues within one business day.

• Create a data dictionary for Salesforce fields and objects utilized in BigQuery reporting.

• Construct declarative flows and light scripting to alleviate manual tasks for the revenue team.

• Document systems, integrations, known data challenges, and ongoing maintenance requirements, including a written handoff.

• Collaborate closely with Clozd's GTM Strategy and Ops and Data & AI teams.

⛳️ Requirements

• Minimum of 3 years of experience in Salesforce administration.

• Strong understanding of data hygiene, reporting structures, and CRM governance, including the ability to clean up existing Salesforce organizations.

• Practical experience with Gong and at least one sales engagement tool such as Outreach, HubSpot, or a similar platform, along with their Salesforce integration.

• Some experience in scripting or automation, such as basic Python, Zapier, n8n, or comparable tools.

• Knowledge of BigQuery or another data warehouse integrated with Salesforce is advantageous.

• Availability for approximately 20 hours per week during US Mountain business hours.

• Capability to address break/fix issues within one business day.

• Salesforce certification is beneficial but not mandatory.

• Must align with Clozd's core values: vision, drive, empathy, stewardship, authenticity, and integrity.

• Successful completion of a background check is required upon hiring.

• Candidates must reside in the US.

• Participation in E-Verify is mandatory.

🏝️ Benefits

• Part-time position requiring approximately 20 hours each week.

• Hourly compensation capped on a monthly basis.

• Initial engagement for 3 months, followed by month-to-month arrangements with a 2-week notice period for either party.

• Opportunity for remote work.

• Preference for overlapping hours with Mountain Time.

• Engagement as an independent contractor through a 1099 or the contractor's own business entity.

• Chance to collaborate with Clozd's GTM Strategy and Ops and Data & AI teams.