RevOps Administrator

This is a fully remote position, open to applicants in Egypt, +4 more countries.

📋 Description

• Manage the ongoing administration, configuration, and enhancement of HubSpot within revenue operations.

• Develop and sustain CRM pipelines, lifecycle stages, properties, record structures, user permissions, and governance protocols.

• Ensure the accuracy, organization, and reliability of CRM data across Sales, Customer Success, Account Management, and onboarding.

• Define and implement customer lifecycle record management processes.

• Spot opportunities for improving HubSpot configuration and functionality as the organization grows.

• Create and maintain workflows, automations, lead routing, notifications, task creation, handoffs, and follow-up sequences.

• Integrate Sales, Customer Success, Account Management, and onboarding processes.

• Minimize manual tasks and enhance visibility from lead generation through onboarding, retention, and expansion.

• Assist in future finance-related workflows and reporting.

• Document workflows, processes, and best practices.

• Develop dashboards and reports that cover pipeline performance, conversion rates, sales activity, revenue, onboarding progress, customer health, and retention.

• Offer leadership insights into funnel performance and the complete customer lifecycle.

• Uphold CRM data quality standards to ensure reliable reporting.

• Convert business inquiries into actionable HubSpot reports.

• Oversee and optimize integrations with dialers, meeting-recording platforms, email systems, and other revenue tools.

• Diagnose CRM configuration issues, workflow errors, automation challenges, and integration failures.

• Assess new tools and integrations for the revenue technology stack.

• Guarantee accurate synchronization between HubSpot and other customer-facing systems.

• Act as the internal HubSpot authority for Sales, Customer Success, Account Management, and onboarding.

• Educate team members on workflows, reporting, processes, and best practices.

• Partner with leadership to prioritize RevOps initiatives.

• Maintain comprehensive documentation of CRM configurations, workflows, integrations, and user processes.

⛳️ Requirements

• 2–3+ years of practical experience in HubSpot administration, Revenue Operations, Sales Operations, Customer Operations, or a similar CRM-focused role.

• Significant experience in configuring, developing, and optimizing HubSpot for SaaS or subscription-based businesses.

• Experience supporting Sales, Customer Success, Account Management, and onboarding efforts.

• Proven ability to transform basic or early-stage HubSpot environments into structured systems with enhanced automation, reporting, and CRM architecture.

• Experience managing and troubleshooting HubSpot integrations with revenue-related tools.

• Strong expertise in HubSpot administration, encompassing CRM setup, pipelines, lifecycle stages, properties, workflows, reporting, dashboards, permissions, and data hygiene.

• Capability to design and implement automations, lead routing, handoff processes, and customer lifecycle workflows.

• Experience managing HubSpot integrations with dialers, meeting-recording platforms, email systems, and related tools.

• Excellent analytical skills with the ability to generate revenue-related reports.

• Proficient in identifying CRM inefficiencies and implementing feasible improvements independently.

• Strong organizational skills with a keen attention to detail.

• Ability to collaborate across various departments while managing conflicting operational priorities.

• Process-oriented mindset for building systems that are easily adoptable.

• Capacity to work autonomously in a growing organization with changing processes and requirements.

• HubSpot certifications are preferred.

• Candidates must be available to work from 9:00 AM to 5:00 PM PST.

• An English resume is required, and it must be in PDF format.

• Must complete the application form and submit a video demonstrating relevant skill sets.

🏝️ Benefits

• Fully remote work environment.

• Opportunity to take ownership of HubSpot within a rapidly growing SaaS company.

• Hands-on responsibility across CRM architecture, automation, reporting, integrations, and cross-functional enablement.

• Potential to expand into finance-related processes.

• Global/client-aligned work schedule.