Revenue Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and enhance the HubSpot setup, Clay, and the overall go-to-market (GTM) stack, including related data, territories, and target account lists.

• Collaborate with sales representatives to pinpoint CRM and process bottlenecks and implement effective solutions.

• Monitor conversion rates throughout the sales funnel, identify stalled deals and missing signals, and develop process improvements and automation.

• Manage the daily operations of HubSpot and GTM tools such as Clay, Lusha, Orum, and Gong.

• Oversee fields, permissions, workflows, integrations, and reporting.

• Lead the planned migration from HubSpot to Salesforce, involving data mapping, cutover, and user adoption.

• Set data quality standards and perform quarterly deduplication audits.

• Ensure complete and accurate Clay enrichment data within the CRM.

• Standardize pipeline stages and establish clear exit criteria.

• Generate weekly pipeline and forecast reports for sales leadership.

• Update and assign target account lists and territories on a quarterly basis.

• Maintain rules of engagement and address routing issues at their origin.

• Facilitate commission processes through accurate data management, crediting, booking reconciliation, and responding to representative inquiries.

• Report directly to the Head of Enablement and work in collaboration with the VP of Sales, sales leaders, and IT.

⛳️ Requirements

• A minimum of 5 years of experience in Revenue Operations, Sales Operations, or GTM Systems within a growing B2B SaaS organization.

• Extensive hands-on experience with Salesforce administration, including flows, custom objects, permissions, integrations, and reporting.

• Proficient working knowledge of HubSpot.

• Demonstrated experience in leading a CRM migration or significant system rebuild, including team adoption processes.

• Proven track record of building territories, routing, and pipeline reporting utilized by sales leaders.

• Experience working directly with sales representatives to create effective systems.

• Preferred: familiarity with AI tools such as Claude for operational automation.

• Preferred: experience as an early hire in the Revenue Operations field.

• Preferred: experience with Clay and a commissions tool like CaptivateIQ or Spiff.

🏝️ Benefits

• Meaningful equity program.

• Comprehensive health benefits for you and your family, with 99% coverage.

• Flexible time-off policies, holidays, and a winter shutdown.

• Paid parental leave.

• Remote-first work environment.

• Quarterly team off-sites.

• Market-competitive salary bands.