Billing & Revenue Manager

This is a fully remote position, open to applicants in Illinois, +4 more states.

📋 Description

• Manage daily billing and revenue management operations, ensuring precision, promptness, and robust internal controls.

• Lead the billing workstream during mergers, overseeing all phases from pre-close due diligence to post-close integration, which includes assessing the billing practices of incoming firms, planning transitions, and migrating to the billing platform.

• Guide, mentor, and enhance the performance of a team of 8 professionals, taking charge of performance management, staff development, and prioritization of workloads.

• Address complex billing challenges, exceptions, and escalations, ensuring they are resolved in a timely manner.

• Act as a reliable partner to advisors and client-facing staff, addressing billing and fee inquiries with clarity, promptness, and a strong focus on client satisfaction.

• Collaborate closely with Finance, Technology, business teams, and other stakeholders on projects and changes that affect billing and revenue.

• Steer the function through business and organizational transformations, evaluating impacts, suggesting solutions, and driving implementation as the firm grows and adapts.

• Actively seek opportunities to standardize, automate, and optimize processes, enhancing efficiency and scalability.

• Establish and track key metrics, controls, and procedures that bolster performance and minimize risk.

• Clearly communicate with stakeholders regarding initiatives, challenges, and changes while fostering strong working relationships throughout the organization.

⛳️ Requirements

• Over 7 years of experience in billing, revenue management, or a related finance function, with at least 3 years in a management role.

• Background in wealth management, investment management, or a similarly intricate financial services environment.

• Practical experience with the Orion billing platform, including the configuration of fee schedules and the generation of quarterly bills.

• Proven track record in supporting mergers, conversions, system implementations, or other significant organizational changes.

• Demonstrated ability to thrive in a dynamic, evolving environment — translating business changes into actionable solutions, processes, and execution plans.

• Strong leadership, analytical, problem-solving, and project management capabilities.

• Experience collaborating with Technology on system enhancements, testing, automation, and implementation initiatives.

• Excellent communication and stakeholder management skills, able to work effectively across various functions and organizational levels, including with advisors and client-facing colleagues.

• Bachelor's degree or equivalent experience is required.

• Understanding of fee-billing concepts, encompassing various fee structures (tiered, blended, flat, asset-based), billing methodologies (advance vs. arrears; average daily balance vs. period-end), household aggregation, and proration logic.

• Preference for candidates with experience in custodial fee-file submissions (e.g., Schwab, Fidelity).

• Strong comprehension of internal controls and accounting principles as they pertain to revenue and receivables.

• Advanced proficiency in Excel (e.g., XLOOKUP, SUMIF, pivot tables, large-data reconciliation).

• Familiarity with Addepar or similar portfolio management and billing platforms is advantageous.

• Candidates must be authorized to work for any employer in the U.S.

🏝️ Benefits

• Health, dental, and vision insurance – effective from day 1!

• 401(k) savings and investment plan options with a 4% match.

• Flexible PTO policy.

• Parental Leave.

• Financial support for advanced education and professional certifications.

• Opportunity to contribute time to local communities.

• Commuter benefits.