Revenue Specialist I

This is a fully remote position, open to applicants in Texas.

📋 Description

• Process patient insurance details during the patient intake procedure.

• Collect payments for outstanding patient balances.

• Address credits when payer overpayments necessitate refunds.

• Execute revenue operations tasks related to medical insurance collections, credits, or establishing patient insurance coverage.

• Communicate with insurance payers to guarantee appropriate patient coverage and ensure timely, accurate reimbursement for dialysis services.

• Respond to communications from payers.

• Collaborate with revenue operations teams to facilitate smooth processes.

• Partner with insurance counselors, social workers, and facility administrators.

• Identify potential process modifications and continuous improvement opportunities.

• Maintain up-to-date patient account information.

• Safeguard confidential company and patient data.

• Participate in team meetings, conference calls, and training sessions as required.

• Adhere to teammate guidelines, employment policies, and departmental or company procedures.

⛳️ Requirements

• High school diploma or equivalent.

• Basic computer skills.

• Proficiency in MS Word, Excel, and Outlook.

• Exceptional critical thinking and problem-solving abilities.

• Strong communication and interpersonal skills.

• Ability to adapt swiftly and demonstrate resilience.

• Drive and initiative to manage a portfolio of business and navigate through a queue.

• Capacity to maintain confidentiality in accordance with HIPAA regulations and DaVita policies.

• Availability to work overtime if necessary.

🏝️ Benefits

• Comprehensive benefits including medical, dental, vision, 401(k) matching, paid time off, and PTO cash-out.

• Family resources.

• EAP counseling sessions.

• Access to Headspace®.

• Backup child and elder care services.

• Maternity and paternity leave.

• Professional development opportunities.

• On-demand virtual leadership and development courses via DaVita’s StarLearning online training platform.

• Flexible scheduling options.