Revenue Specialist I

This is a fully remote position, open to applicants in Nevada.

📋 Description

• Process patient insurance details during the patient intake procedure.

• Timely and accurate submission of insurance claims.

• Collect payments for any outstanding balances owed by patients.

• Perform revenue operations tasks related to medical billing, collections, or patient access.

• Communicate with insurance payers regarding patient coverage and reimbursement for dialysis services.

• Review and submit requests for system setup to ensure that center and payer information is integrated into the billing system.

• Address communications from payers efficiently.

• Collaborate with revenue operations teams to uphold smooth processes.

• Partner with insurance counselors, social workers, and facility administrators.

• Identify opportunities for process enhancements and continuous improvement.

• Keep patient account information current and accurate.

• Ensure confidentiality of both company and patient information.

• Participate in team meetings, phone conferences, and training sessions as needed.

• Be available to work overtime when required.

⛳️ Requirements

• High school diploma or its equivalent.

• Basic computer proficiency.

• Competence in MS Word, Excel, and Outlook.

• Experience in Healthcare Credits or Revenue Cycle Management.

• Familiarity or experience with various healthcare insurance payers.

• Strong written and verbal communication skills.

• Exceptional decision-making and problem-solving abilities.

• Capacity to adapt swiftly and manage stress effectively.

• Skills in relationship-building.

• Ability to maintain confidentiality in line with HIPAA regulations and DaVita policies.

• Readiness to work overtime when necessary.

• Willingness to attend team meetings, phone conferences, and training sessions as required.

• Capability to adhere to teammate guidelines, employment policies, and departmental or company procedures.

🏝️ Benefits

• Flexible scheduling options.

• A community-oriented work culture.

• A comprehensive benefits package.

• A fun and positive work atmosphere.

• A competitive "pay for performance" compensation structure.

• Generous paid time off (PTO).

• Medical, dental, and vision insurance coverage.

• 401(k) matching contributions.

• Paid time off and the option for PTO cash out.

• Family support resources.

• Employee Assistance Program (EAP) counseling sessions.

• Access to Headspace® for mental wellness.

• Backup care options for children and elderly family members.

• Maternity and paternity leave.

• Opportunities for professional development programs.

• On-demand virtual courses for leadership and development.

• Rewards based on performance.

• Flexible remote work arrangements.