Revenue Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the integrity of account and contact data within HubSpot.

• Add target companies and enhance contact details to maintain a comprehensive and up-to-date CRM overview.

• Manage the daily signal digest, differentiate opportunities from irrelevant information, prioritize based on fit and timing, and direct opportunities to sellers with relevant context.

• Collaborate with sales and business development teams on focused go-to-market strategies, account research, and signal-based outreach initiatives.

• Create and execute outbound campaigns, encompassing target segments, lists, and tailored messaging for each segment.

• Oversee event and tradeshow operations, including preparation of pre-show lists, sequences, and post-event evaluations.

• Evaluate sequences and campaigns, report outcomes, and provide recommendations on what to enhance or discontinue.

• Maintain accurate pipeline and campaign reporting while ensuring the underlying data remains clean.

• Identify workflow challenges and leverage automation and AI to streamline processes.

• Document effective workflows and champion ongoing process enhancements.

⛳️ Requirements

• 3 to 5 years of experience in revenue operations, sales, or business development, with direct ownership of a CRM and outbound campaign workflows.

• Proficient in advanced HubSpot functionalities, including properties, lists, workflows, sequences, and reporting, with the ability to build workflows rather than just utilize them.

• Practical experience with AI tools such as Claude within multi-step workflows, demonstrating a history of improving those workflows rather than solely executing them.

• Familiarity with data enrichment tools like Clay, Apollo, or ZoomInfo.

• Excellent writing skills, capable of transforming a signal into a concise, targeted message that a buyer would find engaging.

• Proficient in creating campaign and pipeline reports in HubSpot and spreadsheets, translating data into clear recommendations.

• A proven track record of enhancing inherited processes, with examples available for discussion.

• HubSpot certifications are advantageous.

• Experience in supporting tradeshow or event campaigns is a plus.

• Exposure to consumer brands or retail is beneficial.

• U.S.-based work eligibility and location are required.

🏝️ Benefits

• Comprehensive Health, Dental, Vision, and Short-Term Disability Insurance.

• Unlimited Paid Time Off, in addition to a Company Holiday Calendar.

• 401(k) retirement plan with company matching contributions.

• Opportunities for professional development and continuous learning programs.

• A creative and inclusive work environment that emphasizes innovation, ownership, and collaboration.

• An opportunity to engage at the crossroads of retail, technology, and workforce innovation.

• Remote-first work environment with optional office space available in Boston and New York City.

• Annual company performance bonus.