Revenue Operations, CRM & Automation Specialist

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Manage and enhance CRM systems such as HubSpot, Salesforce, or comparable platforms to maintain data integrity and ensure accurate tracking of the sales pipeline.

• Design and implement sophisticated workflow automations utilizing Zapier or Make, integrated with LLM APIs like OpenAI and Anthropic.

• Streamline repetitive sales activities and communication processes.

• Create, execute, and oversee internal or customer-facing AI agents, which include automated email drafting, lead-triage chatbots, and call-transcription summarizers.

• Develop and sustain performance dashboards that offer real-time insights into revenue metrics and conversion rates.

• Analyze operational bottlenecks and recommend technology-driven, AI-enhanced solutions to boost sales team efficiency.

• Document technical workflows and provide training to internal teams on newly adopted AI systems.

⛳️ Requirements

• 2–4 years of experience in Revenue Operations, Sales Operations, Marketing Operations, or Systems Administration.

• Extensive hands-on experience with HubSpot (preferred), Salesforce, or similar CRM platforms.

• Proficient experience using Zapier and/or Make to create intricate, multi-step automations.

• Practical knowledge in integrating Generative AI models (OpenAI, Anthropic) with CRMs and external databases.

• Familiarity with APIs, webhooks, and advanced prompt engineering.

• Experience in building AI agents, chatbots, lead qualification, automated outreach, and CRM enrichment workflows.

• Capability to create revenue dashboards and monitor pipeline, conversion rates, and sales performance.

• Advanced proficiency in English (B2/C1).

• Basic technical understanding of JSON, HTML, CSS, and JavaScript or Python.

• Strong analytical, problem-solving, and process optimization capabilities.

• Experience with implementing AI-driven lead scoring and sentiment analysis.

• CRM integrations with marketing and customer success platforms.

• Experience in documenting workflows and training teams on automation tools.

🏝️ Benefits

• Competitive compensation.

• 100% remote work structure.

• Standard Monday-Friday schedule.

• Opportunity to make a direct revenue impact by modernizing the tech stack and deploying AI for expanding US businesses.