Revenue Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Examine fundamental revenue metrics, such as pipeline health, bookings, retention/churn, product utilization, and ARR trends.

• Detect risks, opportunities, and performance influences through cohort, segmentation, and funnel analysis.

• Manage executive-level dashboards utilizing Salesforce, Looker, Tableau, or similar tools.

• Generate weekly business reviews, monthly KPI reports, and reporting materials for C-level executives and the Board.

• Assist in bookings forecasting and ensure the integrity of sales data within the CRM.

• Sustain and enhance predictive models for capacity planning, representative productivity, and territory performance.

• Aid in quota-setting processes.

• Collaborate with Sales Management, Marketing Operations, Customer Success Operations, and Product Operations to integrate data sources and workflows.

• Guarantee consistent data definitions and reporting standards across functions for comprehensive funnel attribution.

• Deliver insights for annual and quarterly GTM planning, including quota-setting, territory modeling, and headcount planning.

• Assess the impact of new processes and enablement initiatives.

• Monitor KPI performance, recognize GTM process breakdowns, and suggest operational enhancements.

• Address urgent inquiries from the VP of RevOps, CRO, and CFO with precise analyses of win rates, product sales performance, ASP, churn factors, and related strategic matters.

⛳️ Requirements

• Bachelor’s degree in Business, Finance, Business Analytics, or a related discipline.

• 5–7+ years of experience in Sales Operations, Revenue Operations, FP&A, or Business Analytics.

• Advanced proficiency in Excel/Google Sheets, including index/match, nested logic, pivot tables, and scenario modeling.

• Proficient in Salesforce reporting and Business Intelligence tools such as Looker, Tableau, Power BI, SQL, and Python.

• Strong grasp of SaaS metrics, including ARR, NRR, CAC/LTV, and pipeline conversion rates.

• Capability to convert complex data into clear narratives and present findings to senior leadership.

• High attention to detail and comfort with large datasets.

• Proven ability to act swiftly in a fast-paced environment.

• Willingness to travel 10% of the time.

• Prior experience supporting sales teams with complex, multi-product solution offerings is beneficial.

• Familiarity with enterprise software or subscription business models is advantageous.

• Experience with advanced RevTech tools such as Salesforce, Tableau, Power BI, Pendo, and Gainsight is a plus.

🏝️ Benefits

• Remote-first Global Work Community.

• Flexible work arrangements, including virtual work and office collaboration.

• Health and dental insurance.

• 401(k) with company match.

• Flexible Time Off policy or generous PTO plan, depending on the role.

• Paid holidays.

• Up to 4 weeks of paid bonding leave.

• Tuition reimbursement.

• Employee Assistance Program offering free 24/7/365 counseling.

• Financial counseling services.

• Legal guidance available.

• Adoption assistance services.

• 24/7 access to virtual medical care through Teladoc.

• Quarterly awards based on peer nominations.

• Regional discounts and perks.

• Opportunities to engage in charitable events.

• Extensive 24/7 video libraries for soft skill and role-specific training.

• Live training sessions throughout the year.