Revenue Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Prepare and distribute precise daily, weekly, and monthly revenue reports.

• Analyze market segmentation, production metrics, source contribution, daily pickup, preferred guest programs, and various revenue data.

• Assist in loading rates and ensure accurate inventory management.

• Audit and uphold the integrity of PMS, CRS, RMS, and Sales & Catering systems.

• Convey revenue strategies and procedures to other departments effectively.

• Maintain group pickup reports and inform Sales about upcoming group cutoffs.

• Engage in weekly revenue management meetings.

• Compile revenue management data for relevant meetings.

• Monitor and assess competition through shop reports and online resources.

• Identify selling strategies, market trends, and revenue-generating opportunities.

• Act as the Director of Revenue during their absence.

• Assist with both short- and long-term forecasting.

• Provide administrative support to the Revenue Management Team.

• Update MARs in Delphi under the guidance of the Revenue Manager.

• Analyze local events and activities to project their potential effects on opportunities.

• Prepare and distribute the 12 Day Forecast to ensure appropriate staffing levels.

• Submit daily and monthly actual statistics to STAR.

• Conduct monthly group audit checks to confirm the balance between Delphi and the Property Maintenance System.

• Place test calls to the Central Reservation Office and property to verify rate quoting, restrictions, and selling strategies.

• Update the Daily Market Segment Analysis and verify its accuracy against the daily Flash Report.

• Maintain up-to-date knowledge of special rates and promotions.

• Complete a weekly PACE report.

• Attend mandatory hotel meetings and training sessions.

• Maximize productivity, identify problem areas, and assist in the implementation of solutions.

• Perform additional duties as requested by management.

⛳️ Requirements

• Minimum of 1 year of experience in hospitality, ideally in hotel management within the CALA Region.

• Familiarity with industry reports such as STR and Demand 360.

• Proficiency in Microsoft Excel, Word, and PowerPoint.

• Bilingual/fluent in English and Spanish — required.

• Knowledge of SynXis, Opera, or Stay In Touch systems is preferred.

• Ability to work efficiently in a fast-paced and high-pressure environment.

• Strong verbal and written communication skills in both English and Spanish.

• Excellent time management abilities.

• Exceptional attention to detail and follow-through.

• Capability to multitask and prioritize departmental functions to meet deadlines.

• Ability to comprehend and evaluate complex information and data from various sources.

• Capacity to maintain confidentiality of sensitive information.

• Flexibility to work extended hours when necessary.

• Ability to lift, carry, push, pull, or otherwise move up to 20 pounds occasionally and/or up to 10 pounds frequently or constantly.

• Regular attendance in accordance with Highgate Hotel Standards.

• Maintain high standards of personal appearance and grooming.

🏝️ Benefits

• Full-time employment.

• Yearly compensation (amount not specified).

• Equal employment opportunity.

• Reasonable accommodations and consideration for qualified applicants with disabilities.