Revenue Intelligence Operations Director, Global Sales Excellence

This is a fully remote position, open to applicants in United States.

📋 Description

• Enhance the predictability and management of the global sales forecast.

• Maintain a comprehensive view of forecast accuracy across different regions and establish uniform definitions and snapshot discipline.

• Identify the processes, behaviors, structures, and data sources contributing to forecast inaccuracies.

• Drive improvement initiatives in collaboration with regional sales operations and sales leadership.

• Collaborate with Finance to reconcile sales and financial forecasts and explain variances.

• Evaluate global commercial performance metrics and confirm areas for improvement.

• Oversee the Global Enterprise model project from inception to completion under executive sponsorship.

• Integrate regional playbooks into a unified global strategy and manage successive deployment phases.

• Work alongside Revenue Acceleration and Enablement to facilitate rollouts.

• Establish metrics for motion adoption and impact, reporting results to leadership.

• Identify sales technology and AI opportunities to enhance seller effectiveness, efficiency, and forecasting discipline.

• Transform performance gaps into prioritized tooling recommendations and guide authorized initiatives to completion.

• Assess the realized impact on seller productivity and outcomes.

• Promote a customer-centric perspective on selling workflows and tools.

• Within the first year, improve forecast accuracy by one percentage point, validate three global improvement opportunities, and initiate three authorized projects.

⛳️ Requirements

• Previous experience in sales operations management, sales excellence, or sales management.

• Proficiency in collaborating with analytics teams, identifying flawed data and unsound conclusions, and defending analyses against challenges from sales leadership.

• Direct experience with forecasting mechanics and enhancing forecast accuracy, including understanding the process and behavioral factors leading to forecast errors.

• Proven track record of managing complex, cross-functional programs through influence rather than direct authority.

• Solid understanding of commercial performance metrics and operational mechanics, such as pipeline management and deal cycle dynamics.

• History of implementing changes across multiple functions and regions, with results serving as proof rather than mere recommendations.

• Established credibility with senior sales leadership and the discernment to determine which issues to address directly or escalate.

• Recognized expertise in sales performance or forecasting discipline.

• Experience mentoring mid-to-senior level professionals and developing methods and standards for others to apply independently.

• Bonus: experience in global B2B software or SaaS sales, standardizing regional sales motions/playbooks, collaborating with Finance on forecast governance, AI-enabled sales productivity tools, and translating unclear performance issues into diagnoses, business cases, implementation plans, and measurable outcomes.

🏝️ Benefits

• Unlimited paid time off.

• 12 paid holidays, including 4 global VeeaMe Days for self-care.

• 24 paid volunteer hours annually through Veeam Cares.

• Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents.

• Medical, dental, and vision coverage starting from your first day.

• Mental health support, therapy sessions, and digital wellness tools via the Employee Assistance Program.

• 401(k) retirement plan with company matching contributions.

• Fertility, adoption, and surrogacy support through Maven.

• AirVet: 24/7 virtual veterinary care at no charge.

• Legal services, identity protection, and supplemental health insurance options.

• Tax-advantaged spending accounts for healthcare, dependent care, and commuting.

• Learning and growth opportunities through LinkedIn Learning, O’Reilly, mentoring, workshops, and learning events.