Retail Sales and Account Manager

This is a fully remote position, open to applicants in Georgia.

📋 Description

• Identify, target, and cultivate new wholesale partnerships with boutiques, gift shops, specialty retailers, resorts, and various retail collaborators.

• Establish and nurture relationships with boutique proprietors, retail buyers, and key decision-makers in purchasing.

• Engage in outreach via phone, email, social media, industry connections, and wholesale platforms.

• Showcase products, collections, and brand offerings to potential retailers and secure new orders.

• Follow up on sales leads and guide prospects through the purchasing journey.

• Introduce current retail partners to additional products and complementary brands.

• Oversee and expand an assigned portfolio of wholesale accounts.

• Boost order frequency, average order size, and account revenue.

• Cultivate repeat business, identify reorder prospects, and introduce new products and collections.

• Re-engage dormant accounts and convert first-time buyers into long-term partners.

• Represent the brands at wholesale markets, trade shows, and industry events.

• Schedule and conduct meetings with current and prospective retail buyers.

• Follow up with leads from events and buyers to convert interest into wholesale orders.

• Maintain detailed records of customer interactions, sales opportunities, orders, and follow-up actions.

• Monitor account performance, outreach efforts, new business development, and reorder activities.

• Utilize Faire, Shopify, CRM systems, and other wholesale platforms to manage sales activities.

• Collaborate with operations and fulfillment teams to ensure a seamless customer experience.

• Assist wholesale customers with inquiries regarding orders, shipping updates, and product information.

⛳️ Requirements

• A minimum of 3 years of experience in direct wholesale sales, B2B sales, or wholesale account management.

• Proven experience selling consumer products to boutiques, independent retailers, gift shops, apparel stores, or specialty retailers.

• Demonstrated success in developing new business, securing orders, and expanding existing customer accounts.

• Experience working directly with retail buyers, boutique owners, or key decision-makers in purchasing.

• Proficient in outbound prospecting, product presentations, sales discussions, and consistent follow-up.

• Strong understanding of repeat business, account development, and the wholesale buying cycle.

• Ability to independently manage a sales pipeline and portfolio of accounts.

• Excellent communication, relationship-building, and organizational abilities.

• Access to a reliable computer, high-speed internet connection, and a professional workspace suitable for virtual meetings and daily sales activities.

• Previous experience in remote work and the capability to work independently.

• Preferred: experience in women's apparel, accessories, handbags, jewelry, beauty, gifts, or lifestyle products.

• Preferred: experience representing multiple brands or product collections.

• Preferred: background in showroom sales, territory sales, or national wholesale sales.

• Preferred: experience attending wholesale markets, trade shows, or buyer appointments.

• Preferred: familiarity with Faire, Shopify, CRM systems, and online wholesale platforms.

🏝️ Benefits

• Fully remote work setup.

• Opportunity for occasional in-person meetings and participation in trade shows.

• Chance to leverage existing relationships and explore new markets.

• Direct influence on wholesale revenue and brand expansion.