Retail Account Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Take ownership and enhance key retail partnerships throughout Australia and New Zealand.

• Oversee daily relationships, commercial performance, forecasts, purchase orders, inventory, assortment, sales reporting, and ongoing account requirements.

• Formulate account strategies and collaborative business plans in alignment with sales objectives and company goals.

• Utilize sales performance data, market trends, competitor analysis, and customer insights to pinpoint risks and opportunities for growth.

• Lead business reviews with retailers and maintain continuous communication with accounts.

• Assess performance and leverage opportunities across assortment, merchandising, marketing, training, and sell-through initiatives.

• Create and implement marketing plans for retailers and omni-channel activations.

• Collaborate with internal Marketing teams to develop point-of-sale materials, in-store displays, digital content, promotional programs, and retail associate training.

• Act as the internal representative for retail partners in the region.

• Work alongside Marketing, Operations, Finance, Apparel & Accessories, Legal, and other departments to address issues, support launches, and provide an outstanding WHOOP brand experience.

• Evaluate market opportunities, identify potential partners, facilitate commercial discussions and onboarding, and ensure visibility of the regional retailer pipeline.

⛳️ Requirements

• A minimum of 5 years of experience in account management, sales, trade marketing, or a similar commercial role.

• Ideally, experience within consumer electronics, sporting goods, health and wellness, or another relevant consumer sector.

• Proven track record in managing retail or wholesale accounts.

• Knowledge of forecasting, inventory management, purchase orders, assortment, and sell-through metrics.

• Experience in developing and implementing retail marketing strategies, including in-store and digital activations, merchandising, promotional campaigns, and/or training for retail associates.

• Strong commercial acumen and analytical capabilities.

• Ability to interpret sales, account, and market data into clear priorities and actionable growth strategies.

• Exceptional skills in relationship-building, communication, and negotiation.

• Proficient in collaborating effectively with external retail partners and cross-functional internal teams.

• Capability to work autonomously, balancing strategic planning with practical execution while managing multiple priorities.

• Genuine passion for fitness, health, and technology.

• Willingness to travel across Australia, New Zealand, and internationally as required.

• Strong dedication to adopting and utilizing AI tools in daily activities.

• Legally authorized to work in Australia.

🏝️ Benefits

• Meaningful equity.

• Benefits.

• Generous equity package.

• Equal Opportunity Employer.