Resource Specialist, Care Manager

This is a fully remote position, open to applicants in Florida, +6 more states.

📋 Description

• Perform comprehensive evaluations of existing medical, psychological, and complex social needs.

• Recognize obstacles to care, such as food insecurity, unstable housing, transportation difficulties, and insurance restrictions.

• Work collaboratively with families and multidisciplinary teams to set personalized care objectives.

• Create and uphold integrated care plans that address medical, psychological, and social requirements.

• Ensure prompt follow-up on referrals, assessments, and treatment recommendations.

• Educate families on how to access local resources and agencies.

• Provide emotional support and guidance in challenging circumstances.

• Develop safety plans for situations involving interpersonal/domestic violence and caregiver health concerns.

• Advocate for necessary resources, eliminate obstacles, and connect families with available support.

• Establish and nurture relationships with community organizations that assist children with medical and behavioral health challenges.

• Stay updated on new programs and resources relevant to the population served.

• Represent Imagine Pediatrics at community events, health fairs, and resource meetings.

• Engage in scheduled interdisciplinary consultations to track patient progress.

• Carry out additional tasks as assigned.

⛳️ Requirements

• Master’s degree in social work is mandatory.

• LMSW or equivalent state licensure is required.

• Candidates must hold a license in NY, NJ, NC, GA, FL, TX, MO, TN, or Washington DC.

• 2–3+ years of postgraduate experience in social service case management is essential.

• At least 1 year of experience working with pediatric populations is required.

• Proficiency in motivational interviewing practices and/or techniques is necessary.

• Comfort in working with acute populations and familiarity with school and community resources is highly desirable.

• Experience in providing telehealth services and engaging with families remotely is preferred.

• Bilingual in Spanish is strongly preferred.

• Availability from 8:00 am to 5:00 pm EST, Monday to Friday, with two supervisor-determined days from 10:00 am to 7:00 pm EST.

🏝️ Benefits

• Competitive medical, dental, and vision insurance.

• Healthcare and Dependent Care FSA; Company-funded HSA.

• 401(k) with a 4% match, fully vested from day one.

• Employer-paid short and long-term disability.

• Life insurance of 1x annual salary.

• 20 days PTO plus 10 Company Holidays & 2 Floating Holidays.

• Paid leave for new parents.

• Eligibility for employee equity purchase program (as applicable).

• Additional benefits will be detailed in the offer.